Business Analyst at American Express Global Business

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Financial Acumen, Decision Making, Problem Solving, Strategic Thinking, Project Management, Verbal Communication, Written Communication, Collaboration, Power BI, Power Apps, PowerPoint, Excel, Salesforce, SQL, Python

Industry

Financial Services

Description

The Business Analyst is a strategic thinker and data-driven problem solver who transforms insights into action. This role is ideal for someone with strong curiosity and a growth mindset, who seeks to understand the “why” behind the data, challenges assumptions, and drives meaningful business impact. The individual will take ownership of analyses and projects, delivering insights that influence decisions, improve performance and support Sr. Leadership. The Business Analyst position is part of Strategic Operations & Business Analytics - a fast-paced, innovative team responsible for supporting the Merchant Services, US (MS – U.S.) Client Management Organization. As an integral part of MS – U.S., the Business Analyst will provide data support for a diverse portfolio of accounts. This highly strategic and analytical role reports to the Sr. Manager of Strategic Operations and Business Analytics (SOBA). SOBA’s mission is to expedite business growth by serving as a collaboration action center for MS – U.S. We focus in three key areas: expand Client Manager (CLM) capacity & effectiveness by delivering actionable data and insights and strategic operational support; boost customer and partner results, while enhancing colleague engagement and driving CLM operations governance & effectiveness. Through project management and analytical assessment of data, the Business Analyst will collaborate with stakeholders and partner teams to drive success for the business. Shift Timings - 4:30 PM to 1:30 AM At American Express, our culture is built on a 175-year history of innovation, shared values [https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial-well-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Responsibilities

The Business Analyst transforms data insights into actionable strategies to support the Merchant Services Client Management Organization. They are responsible for delivering analyses that influence decisions, improve performance, and support senior leadership.