AP EMISSIONS TECHNOLOGIES LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Responsible for providing outstanding Information Technology service for all AP Emissions. Must have in-depth knowledge of Epicor and add-ons and must understand manufacturing business flow. This function has the responsibility of providing solutions and working with the business to determine better outcomes for data acquisition and delivery of data.

SUMMARY

Responsible for providing outstanding Information Technology service for all AP Emissions. Must have in-depth knowledge of Epicor and add-ons and must understand manufacturing business flow. This function has the responsibility of providing solutions and working with the business to determine better outcomes for data acquisition and delivery of data.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Responsible for End-user support for Business systems, Power Bi, Epicor products such as Dataflow and Kinetic
Manage multiple SQL databases needed for reporting and various customer business applications.
Provides skillful probing questions to determine needs and develop actions to meet those requirements.
Responsible for developing computer generated outputs to be used in reporting data as required for the business.
Partner with the IT Director and business teams to develop solutions and processes to facilitate better data flow and movement through the company.
Direct activities with External partners as required to provide solutions.
Handle end-users requests courteously and professionally in a timely manner. Communicate with business all changes and affects to end-users.
Provides research as required and documented answers to all inquiries on project or request status.
Responsible to develop training plans and documentation to work with all end-users to increase knowledge on product information and problem resolution.
Responsible for update’s and upgrades, some of this work is after hours
Performs other related duties as required and assigned.

ESSENTIAL SKILLS AND CHARACTERISTICS

Preferred knowledge of the manufacturing process.
Manages difficult situations; responds promptly, professionally and proactively to customer needs; utilizes effective communications skills to bring clarity to issues; balancing multiple projects simultaneously; responds to requests for service and assistance, meets and exceeds customer commitments.
Required Problem Solving skills - Identifies and resolves problems in a timely manner; identifies and presents options; thinks logically and quickly in resolving issues. Escalates as necessary.
Preferred experience with C-Script, Python, HTML5, JavaScript, .NET, any Unix shell script variant.
Required to have working knowledge and skills in the following areas. SQL(T-SQL), SSRS, Power BI, Microsoft Access, and Power Automate..
Required to have good grammar and diction when communicating either by telephone, email or voicemail.
Ability to work in a fast paced, constantly changing environment, multi-task as necessary and still respond professionally.

EDUCATION AND EXPERIENCE

Preferred Bachelor’s Degree or (5) years Business experience working in similar field

Please refer the Job description for details