Location Details: Head Quarters
PostalCode: H7X 4G8
Category: Corporate
Requisition Number: 18533-BA-08-14-2025
Date Opened: August 14, 2025
Number of Openings: 1
Job Type: Permanent
Pay Class: Full Time
Education: Bachelor’s Degree
Career Level: Mid-Level
Who We Are:

• Act as a liaison between business teams, IT, and external partners to ensure requirements are clearly defined and solutions align with business objectives.
• Coordinate and monitor assigned project activities, ensuring tasks are completed on time, within scope, and to quality standards.
• Support project planning by helping define requirements, test cases and results.
• Participate in requirements gathering and, functional analysis, and the successful implementation of new software solutions.
• Provide first-line technical assistance to end users for software operational day-to-day issues.
• Investigate and troubleshoot user-reported problems, escalating complex issues to the appropriate teams or vendors.
• Collaborate with cross-functional teams to coordinate testing, user training, and rollout activities.
• Track and report on project status to IT Senior Program Manager, highlighting progress, risks, and next steps