Do you have a passion for learning, understanding, supporting and improving student information systems? As a Business Analyst in University Registrar Services you will become a member of a highly skilled and empowered team that enjoys working in a dynamic and fast-paced environment. Our team offers a unique opportunity to apply student information system expertise in diverse skill areas. We are hiring a Business Analyst, which is a specialized, functional position that serves an important role in supporting and transforming processes including but not limited to class registration, grading, awarding degrees, PeopleSoft Student Records, quality assurance testing, and query building and reporting.

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:

• Tuition Reduction Program for staff members, their spouses, and dependents.
• Low-cost health, dental, vision, and life insurance benefits available on day one.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.

Additionally, University Registrar Services supports flexible work options, ranging from alternative work schedules to hybrid remote work schedules, subject to approvals per ASU policy.

MINIMUM QUALIFICATIONS

Bachelor’s degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

DESIRED QUALIFICATIONS

• Demonstrated knowledge of higher education administrative systems and related business principles.
• Experience with University Registrar Services policies and procedures.
• Experience working with PeopleSoft Campus Solutions or other Student Information System.
• Experience creating queries and reading and writing SQL.
• Experience analyzing complicated problems and utilizing critical thinking to solve problems and make decisions.
• Experience in project management, including a thorough understanding of how to interpret customer business needs, defining business requirements and scope, time and resource management, creating and maintaining documentation, communication with developers and stakeholders, testing, and implementing.
• Experience in work that requires attention to detail, analytical skills, time management, and organizational skills.
• Experience in identifying conceptual solutions that are technically feasible.
• Experience with MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, etc.).
• Experience using advanced Excel features including formatting, filtering, sorting, formulas, quick analysis, tables, pivots and charts.
• Evidence of effective communication skills.
• Experience performing effectively as a member of a team.

• Applies functional expertise of PeopleSoft and Student Records to address needs for University Registrar Services and the University.
• Maintains PeopleSoft configuration including student groups, checklist items, and service indicator codes.
• Schedule and maintain batch processes that update records in PeopleSoft.
• Provide in-depth testing of Student Records changes delivered with PeopleSoft updates.
• Defines functional specifications, creates test scenarios, tests, implements and maintains system enhancements and documentation.
• Defines, develops, and executes test plans and other QA assessments.
• Designs, develops and validates queries and reports related to enrollment and retention using PeopleSoft and the ASU data warehouse for the University and for operations within University Registrar Services.
• Develops queries and reports.
• Manages multiple projects simultaneously across multiple functions and/or units.
• Designs and recommends alternative solutions to improve existing processes and systems.
• Defines requirements, develops project plans and specifications, establishes deadlines, tracks progress and manages timelines.
• Plans and conducts meetings as needed, documents decisions, tasks, and minutes
• Collaborates with other university technical staff on a variety of topics including Enterprise Technology (ET) to ensure optimal use and efficiency of applications and related resources.
• Coordinates PeopleSoft production processing with ET production support and assists in resolving production issues.
• Assists in troubleshooting processes and systems.
• Develops and maintains systems and procedures documentation and user job aids.
• Provides training to Registrar and other university staff on new and enhanced processes.
• Establishes and maintains effective communications with customers, other technology specialists and vendors.
• Serves as liaison between the business units, technology teams, and support teams.
• Translates technical language into language suitable for non-technical people.
• Presents materials and processes in a format appropriate to the audience.
• Collaborates in teams with others on a variety of technology and technology support projects.
• Other duties as assigned.