Arthur Grand Technologies is currently seeking a highly motivated of Business Analyst - Senior for one of our clients.

REQUIREMENTS GATHERING AND ANALYSIS – 60%

• Experience in gathering, analyzing, and documenting user requirements.
• Expertise in defining user stories, prototyping, and translating business needs into functional specifications.
• Ability to conduct user research, develop personas, and create journey maps for enhanced user experience.

COMMUNICATION SKILLS – 20%

• Excellent verbal and written communication skills to liaise with clients, clarify business requirements, and explain technical solutions.
• Experience preparing business cases, system documentation, and user manuals for diverse audiences.

• Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering, stakeholder management, and facilitating workshops to ensure alignment and successful project outcomes.
• Perform system analysis, design, testing, and implementation of applications, ensuring alignment with strategy and standards.
• Define and manage user stories, participate in sprint planning, backlog refinement, and ensure that business needs are reflected in technical solutions.
• Conduct user research and develop personas to understand user needs, and create journey maps to improve service delivery and customer experience.
• Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
• Collaborate with technical teams to manage incidents, triage issues, and ensure prompt resolution while keeping stakeholders informed of progress.
• Consult with clients on changes/modifications, recommend system enhancements, and assist in the development of training plans.
• Prepare system documentation, user manuals, and other relevant materials to support system implementation and maintenance.
• Assist in planning application development activities, providing direction and support to ensure that deliverables meet business and technical standards.