Are you a passionate Business Analyst looking to make a significant impact in a dynamic environment? We’re seeking a skilled professional to undertake end-to-end business analysis, ensuring seamless coordination of impact assessments, requirements definition, and functional design across systems, processes, people, data, and customer journeys. You’ll play a key part in evolving AXA Health towards a product-led operating model, with a strong emphasis on strategic alignment through agile, data-informed, and customer-centric methodologies. Join us in shaping the future of our business!
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at our Tunbridge Wells or Bournemouth office or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

WHO WE ARE:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates

• Ensure all requirements are comprehensively defined, with a clear understanding of their impact on systems, people, processes, data and journeys.
• Conduct end to end requirements analysis to ensure compliance with company standards and business and technical target architectures, securing appropriate governance approval.
• Utilise a structured end to end business analysis and design framework to facilitate informed decision-making regarding changes to systems, data requirements and processes, while creating EPICs and user stories within Agile teams.
• Influence and support business users in articulating their needs, focusing on defining outcomes rather than solutions.
• Develop, distribute and obtain approval for communications related to end to end business requirements and functional design.
• Review and sign off testing strategies, plans, criteria and results to ensure comprehensive delivery of solutions.
• Manage change in business requirements throughout the project lifecycle, ensuring thorough documentation of impacts and change management activities.
• Identify and progress synergies across projects, programmes or releases to optimise change delivery efficiently.
  Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.