As part of our IT Delivery team, you will report directly to the Crew Lead to drive enhancements and deliver impactful projects across core business applications.

Working closely with your stakeholders, other Business Analysts and Developers, you will be involved in the end-to-end software delivery lifecycle, supporting inception of enhancements and new features through to delivery into production. You will work across both business-as-usual improvement initiatives and project delivery activities, contributing to a diverse portfolio of work that supports the ongoing evolution and success of our technology landscape.

Day to day, you will:

• Work closely with your stakeholders to understand the problems we are trying to solve and gather requirements to facilitate outcomes which fully meets customer needs
• Analyse problems, identify priorities, and provide sound solutions and feedback
• Review incoming enhancements for feasibility, estimated work content and urgency
• Collaborate closely with Developers to implement requirements
• Prepare and execute functional and regression testing
• Partnering with and providing guidance to QA's where applicable
• Develop trusted customer relationships through a focus on exceeding customer expectations.

What we’ll love about you:

You will have a strong foundation in IT Business Analysis, coupled with a sense of ownership, urgency and self-drive. Being naturally curious, you will have an eagerness to understand the insurance industry and our technical landscape, enabling you to guide and influence stakeholders to design solutions that meet business and customer needs. In addition, you will have:

• Previous experience working as an IT Business Analyst, with exposure to technology-enabled projects, systems, or digital solutions. We're looking for the right attitude and aptitude over a number of years of experience.
• A strong sense of prioritisation and the ability to manage a diverse workload.
• A desire to learn, curiosity to ask questions, and ownership of your development.
• The ability to build strong relationships with internal and external stakeholders.

What to expect when you’re a part of the NTI family:

NTI is a market leader in the specialist insurance industry, boasting close to 50 years’ experience, and backed by two of Australia’s largest insurers (CGU and Vero). We are committed to being a Best Employer of the Best People and as such, we offer:

• A real and tangible commitment to your development and ongoing study
• Competitive annual incentive program of up to 15%
• Up to 50% discount on a large range of personal insurance products
• Access to discounts on over 350 retailers across Australia
• Paid parental leave and the ability to apply for flexible working arrangements + more!

At NTI, we’re committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions.

Ready to apply? We can’t wait to read your application!

You may be required to complete phone, face-to-face or video interviews, psychometric testing, and pre-employment checks as part of the application process. These are all great ways for us to get to know you better - and for you to get to know us.