Business Analyst (BSS) at Cygnify

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Agile, Jira, Confluence, Process Modeling, Digital Consumer Platforms, Telecommunications, UAT, Requirements Management, Quality Assurance, Documentation, Customer Portals, Mobile/Web Features, Change Impact Analysis, Collaboration, Backlog Management

Industry

Business Consulting and Services

Description

Role: Business Analyst (BSS) Location: Singapore We are currently partnering with a leading technology-driven telecommunications organization that is scaling rapidly to support new digital initiatives and platforms. As part of this expansion, multiple roles are open across key functions to help build, maintain, and enhance next-generation solutions. This opportunity offers exposure to large-scale systems, innovative technologies, and a collaborative environment where skills and ideas make a real impact. Responsibilities: Translate journey objectives into well-defined functional, non-functional, and data requirements Define epics, user stories, process flows, and acceptance criteria in Jira/Confluence Ensure documentation traceability from requirement through design, development, and testing Drive quality and completeness in backlog readiness across squads Partner with QA/QE to define UAT test cases and align test coverage with business intent Facilitate sign-off processes for requirements, test outcomes, and post-release validation Support sprint ceremonies, release planning, and grooming sessions to ensure timely, aligned delivery Participate in solution walkthroughs and change impact analysis across multiple domains At least 6 years of experience in business analysis or related requirements management roles, with proven track record supporting digital consumer platforms (mobile/web) in Agile delivery environments Agile (e.g. SAFe, CSM) or BA certifications (e.g., CBAP) is nice to have Strong familiarity with backend systems such as CRM, billing, identity, and integration layers Hands-on experience with Jira, Confluence, and process modeling tool Experience documenting digital journeys, mobile/web self-serve features, or customer portals Experience in the telecommunications sector or large-scale customer-facing platform programs is a plus

Responsibilities

The Business Analyst will translate journey objectives into functional and data requirements, ensuring documentation traceability throughout the project lifecycle. They will also facilitate sign-off processes and support sprint ceremonies to ensure timely delivery.