Roles & Responsibilities

• Business Analysis & Requirements
  • Elicit, analyze, and document business requirements from stakeholders.
  • Prepare BRDs, FRDs, user stories, process maps, and acceptance criteria.
  • Conduct requirement workshops with business and operations teams.
  • Translate business requirements into detailed functional specifications.
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• Business Banking Expertise
  • Lead initiatives related to:
  • Customer Onboarding & KYC
  • Account Maintenance
  • Customer Due Diligence (CDD)
  • Cash Management
• Stakeholder Management
  • Work closely with Product Owners, Business Users, Compliance, Risk, Operations and IT teams.
  • Facilitate workshops and requirement walkthrough sessions.
  • Manage requirement change requests and impact assessments.
• Testing & Delivery
  • Support SIT and UAT activities.
  • Prepare test scenarios and business validation scripts.
  • Participate in production readiness and post-implementation support.

Desired Candidate Profile

• Required Skills & Experience
  • 6+ years of Business Analysis experience.
  • Minimum 3 years in Business Banking, SME Banking, or Corporate Banking.
  • Strong understanding of Banking Operations and Regulatory requirements.
  • Experience in Agile and Waterfall delivery models.
  • Knowledge of:
  • KYC & AML
  • FATCA / CRS
  • Business Account Opening
  • Corporate Customer Servicing
  • Experience with Jira, Confluence, Visio/Draw io.
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• Preferred Qualifications
  • CBAP, PMI-PBA, or Agile Certification.
  • Banking experience within UAE/GCC market preferred.
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