Develop and evaluate procedures, controls, user requirements and functional specifications to identify gaps between the current state and future state
Create business requirement documents (BRD’s)
Document and explain problems and work to resolve technical defects while ensuring technical compatibility and end-user satisfaction
Analyze, develop and propose enhancements to current business processes, reports and applications in order to optimize system effectiveness
Assist in conducting customer interviews and producing meeting summaries
Produce high-quality verbal and written consulting deliverables (proposals, customer presentations, consulting reports) to effectively communicate project findings
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