Business Analyst

at  Card Factory

Job Introduction
Join our Transformation department as an experienced Business Analyst at cardfactory! Utilise your skills in effective prioritisation, eliciting requirements, and producing necessary documentation to bridge the gap between business, project, and development teams. Collaborate with our wider BA community to ensure seamless communication and identification of dependencies.
With smart flexible working options, working from our Wakefield head office a couple of days per week and home working, this is an opportunity you don’t want to miss. Apply now and take the next step in your career!

Main Responsibilities

• Lead requirements engineering ensuring traceability and alignment back to the business’ strategic goals and objectives
• Build meaningful and strong relationships with key stakeholders across the business both inside and outside of projects at all levels, up to and including the c-level exec team
• Mapping and modelling of business processes and architecture at varying levels for both current and future state using Microsoft Visio
• Collaborate with cross-functional teams to gather and analyse data and inputs ensuring robust and holistic analysis
• Analyse varying inputs and perspectives and challenging the norm where necessary in order to identify the most suitable and effective course of action for a given project
• Work with development and QA teams to define testing scenarios, use case and support manuals as well as conducting user acceptance testing (UAT) where required
• Contribute to the existing Business Analysis community by sharing experience and best practices, working to enhance the delivery of business analysis across Card Factory as a whole
• Support business case development pre-project through the identification and definition of both technical and non-technical options

The Ideal Candidate

• Must be a self-starter who is not afraid to jump into projects and build their understanding ‘on-the-go’
• A BCS or IIBA business analysis certification is preferred
• Previous working experience as a Business Analyst for a minimum of 3 years
• Demonstrable experience mapping and modelling business processes
• Demonstrable requirements engineering experience
• Demonstrable knowledge of both Agile and Waterfall methodologies
• Experience in leading and influencing stakeholders to successful outcomes
• Excellent organisational and time management skills
• Strong communication skills

About The Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

• Lead requirements engineering ensuring traceability and alignment back to the business’ strategic goals and objectives
• Build meaningful and strong relationships with key stakeholders across the business both inside and outside of projects at all levels, up to and including the c-level exec team
• Mapping and modelling of business processes and architecture at varying levels for both current and future state using Microsoft Visio
• Collaborate with cross-functional teams to gather and analyse data and inputs ensuring robust and holistic analysis
• Analyse varying inputs and perspectives and challenging the norm where necessary in order to identify the most suitable and effective course of action for a given project
• Work with development and QA teams to define testing scenarios, use case and support manuals as well as conducting user acceptance testing (UAT) where required
• Contribute to the existing Business Analysis community by sharing experience and best practices, working to enhance the delivery of business analysis across Card Factory as a whole
• Support business case development pre-project through the identification and definition of both technical and non-technical option