Business Analyst Card & Payment Lifecycle (m/f/d)

The department designs end-to-end business processes around the payment platform cards – from the entire product lifecycle to the lifecycle management of card and payment processes. 

The position offers the opportunity to actively participate in the further development of card and payment products, to take on responsibility and to contribute to exciting projects.

Tasks:

• Taking responsibility for business processes in new and further development projects in the field of Card & Payment Lifecycle
• Development and coordination of concepts with stakeholders, including for more complex requirements. 
• Advising customers and processing customer inquiries, with a focus on building long-term customer relationships.
• Analysis of market trends and derivation of recommendations for action to improve the customer journey
• Process design and coordination of interface management with internal and external partners, such as Visa and Mastercard.

Profile:

• Successfully completed subject-related studies or comparable training
• At least two to three years of professional experience (relevant to the field or e.g. as a business analyst or product owner) 
• Experience in the support and optimization of existing products
• Ability to develop and coordinate concepts with stakeholders for more complex requirements
• Expertise in advising clients and building long-term client relationships
• Strong analytical skills and problem-solving abilities
• Strong communication and presentation skills, teamwork skills, and a passion for exploring new topics and shaping change.
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