Who are Cardo Group?
Cardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers and their residents.
Our multi-company group provides quality, value for money maintenance, compliance and retrofit services across the south west, south east and midlands. Future plans will see this develop into a national footprint.
We are currently looking for a Business Analyst to join our team in Cardiff.
Job Summary:
Cardo Group is seeking a dynamic and detail-oriented Business Analyst to support our operations across Wales and the West of England. This hybrid role, based at our Cardiff head office, offers the opportunity to work closely with senior leadership and cross-functional teams to drive performance, standardisation, and innovation across our group of companies.

KEY SKILLS & EXPERIENCE:

• Proven experience in a business analyst role, ideally within a project or systems-focused environment.
• Strong data analysis and process improvement skills.
• Experience in auditing IT processes and implementing system changes.
• Experience supporting system development and process improvement initiatives.
• Confident communicator with the ability to collaborate across departments and with external stakeholders.
• Familiarity with SharePoint, ISO standards, and project delivery methodologies.
• Knowledge of lean principles and continuous improvement strategies.

• Collaborate with Heads of Department for the successful delivery of key projects.
• Analyse data related to new projects and contract scopes to support system development.
• Assist in the development of key performance measures to monitor and improve operational efficiency.
• Ensure business processes are accurately documented through clear process maps.
• Conduct audits of IT processes and SharePoint ISO structures, providing actionable insights to contract teams.
• Identify and implement opportunities for process improvement and standardisation across Cardo Group companies.
• Manage system change requests, ensuring value-added enhancements are deployed effectively across the organisation.
• Work with Systems Analysts to ensure training materials are up-to-date and accessible for system rollouts.
• Review and refine IT requirements using lean thinking to enhance efficiency and effectiveness.
• Support the business in meeting client requirements for systems, processes, and data reporting.