CGI, a leading IT Consulting firm awarded Great Place to Work 2022 that has Canadian roots and a global reach!
Our mission is to be able to empower both our employees and our clients to see their full potential and be the BEST and most AUTHENTIC versions of themselves. Here are just a few things that we are very big on! Teamwork, collaboration, learning and development, healthy work life balance including being able to work remotely, diversity, and inclusion.
We are constantly growing and are always on the lookout for motivated people like you to join in on the CGI dream on a permanent full-time basis.
Location: Montreal or Toronto
Bilingual: French and English
Security Clearance: Eligible for reliability clearance

meet specific customer requirements.

• Work with project team and is business stakeholder to translate between business and technica

requirements.

• Facilitate process workshops to gather business and functional requirements.
• Support business cases and project proposals development.
• Follow up with action items from meetings or risk/issue registers.
• Creating, executing and reviewing Test Plans and Test Scenarios.
• Validating Test Results and analyzing defects.
• Prepare and conduct reviews and training sessions.
• Ability to analyze, research, organize and prioritize tasks and meet multiple deadlines.
• Coach new or less experienced colleagues and serve as a reference point throughou

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Seeking a Bilingual Business Analyst who works closely with stakeholders to identify goals, develop best practices for data collection, and analyze current processes to determine what can be improved to achieve desired outcome.

Role and Responsibility:

• Determine client requirements and transform them into System specification.
• Business process mapping for as-is and to-be processes.
• Identifying opportunities for improving business processes.
• Communicating with stakeholders of varying technical ability and subject matter expertise.
• Specifying changes to existing business processes and/or creating new business processes to

meet specific customer requirements.

• Work with project team and is business stakeholder to translate between business and technical

requirements.

• Facilitate process workshops to gather business and functional requirements.
• Support business cases and project proposals development.
• Follow up with action items from meetings or risk/issue registers.
• Creating, executing and reviewing Test Plans and Test Scenarios.
• Validating Test Results and analyzing defects.
• Prepare and conduct reviews and training sessions.
• Ability to analyze, research, organize and prioritize tasks and meet multiple deadlines.
• Coach new or less experienced colleagues and serve as a reference point throughout

requirements.

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

Required qualifications to be successful in this Role

• University degree in computer science or other.
• At least 5 to 7 years of experience as a business analyst.
• A good understanding of business processes and models, including best practices and workflows.
• In-depth understanding and knowledge of Microsoft Office Suite, ERP and CRM systems, and the Microsoft Legacy and Power Apps systems.
• Fluency in English and French, spoken and written.
• Ability to understand and translate business needs at both the procedural and technical level.
• Proven analytical and problem-solving skills.
• Team spirit.
• Excellent time management and prioritization skills.
• Ability to communicate clearly and simplify complex issues.
• Customer-focused and results-oriented attitude.
• Experience in Agile mode.
• Demonstrated ability to support multiple projects concurrently, balancing deliverables and ability to prioritize deliverables across projects.
• Strong ability to manage client relationships.
• Comfortable in front of a technical or managerial.

Nice to Have

• ITSM experience (BMC Remedy, servicenow).