What you’ll be doing

Through your work, you’ll have a behind the scenes pass to Newcastle's evolution as you shape our future as a liveable, inclusive city. You will be at the heart of transformation, bridging the gap between IT and business, shaping future-state processes and influencing strategic outcomes. This role will suit a Business Analyst who enjoys unpacking complex problems, facilitating meaningful conversations, analysing business processes and translating business needs into clear, actionable requirements.

You will:

• Plan and facilitate workshops with stakeholders from across the organisation.
• Analyse business problems, needs, processes and opportunities for improvement.
• Map current-state and future-state business processes using BPMN.
• Elicit, analyse and document business, functional and non-functional requirements.
• Identify pain points, gaps, business rules, risks and dependencies.
• Apply structured analysis techniques, including root cause and fit/gap analysis where appropriate.
• Develop and maintain requirements traceability and other fit-for-purpose BA artefacts.
• Work collaboratively with project managers, architects, technical specialists and business subject matter experts.
• Support solution design, testing and implementation to help ensure delivered solutions meet identified business needs.

For the full responsibilities and requirements of the role, view the position description here.

And we’ll be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.

Our focus on inclusion and respecting culture, will help you feel a deeper connection with others. You'll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.

Life at City of Newcastle (CN)

You’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region.

You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community.

You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we’re planning to host major events, providing essential services or supporting creative artists, it’s what we do when the cameras aren't rolling that matters most.

You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard.

With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision.

With natural assets and a focus on the environment, co-create a sustainable region with us.

Why join CN? 

What you’ll be doing

Through your work, you’ll have a behind the scenes pass to Newcastle's evolution as you shape our future as a liveable, inclusive city. You will be at the heart of transformation, bridging the gap between IT and business, shaping future-state processes and influencing strategic outcomes. This role will suit a Business Analyst who enjoys unpacking complex problems, facilitating meaningful conversations, analysing business processes and translating business needs into clear, actionable requirements.

You will:

• Plan and facilitate workshops with stakeholders from across the organisation.
• Analyse business problems, needs, processes and opportunities for improvement.
• Map current-state and future-state business processes using BPMN.
• Elicit, analyse and document business, functional and non-functional requirements.
• Identify pain points, gaps, business rules, risks and dependencies.
• Apply structured analysis techniques, including root cause and fit/gap analysis where appropriate.
• Develop and maintain requirements traceability and other fit-for-purpose BA artefacts.
• Work collaboratively with project managers, architects, technical specialists and business subject matter experts.
• Support solution design, testing and implementation to help ensure delivered solutions meet identified business needs.

For the full responsibilities and requirements of the role, view the position description here.

And we’ll be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.

Our focus on inclusion and respecting culture, will help you feel a deeper connection with others. You'll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.

Life at City of Newcastle (CN)

You’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region.

You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community.

You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we’re planning to host major events, providing essential services or supporting creative artists, it’s what we do when the cameras aren't rolling that matters most.

You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard.

With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision.

With natural assets and a focus on the environment, co-create a sustainable region with us.

Why join CN?