Business Analyst Collections Benelux

at  Santander

BUSINESS ANALYST COLLECTIONS BENELUX | SANTANDER CONSUMER FINANCE SA

Are you an ambitious professional with a drive to improve and innovate and do you combine this with a hands-on mentality? Then we’ve got a great opportunity for you!
We’re expanding the data- and projects-team of the collections department and we’re looking for a junior/medior business analyst, who is ready for a next step and wants to help improving our processes regarding the collections processes.

• You will have a key role in a variety of projects, and you will work closely together with business, data and IT to turn ideas into tangible improvements.
• You will analyze business processes to spot opportunities, develop a plan how to implement these ideas and shape them into permanent improvements.
• Projects you may work on are generating attractive dashboards to share data-insights, optimizing processes to reduce administrative work, initiating pilots to investigate the impact of your ideas and translating these improvements into requirements for the IT-team to make it happen.
• You also collaborate with our external parties, like call centers, in these optimization projects.