Piper Companies is hiring a Business Systems Analyst – Customer Portals to join a dynamic and expanding tech-driven organization. This role will contribute to a high-impact, ground-up initiative focused on building a cutting-edge web portal. The ideal candidate will bring deep expertise in customer-facing digital platforms. This is a REMOTE position operating on Eastern Standard Time hours.

REQUIREMENTS FOR THE BUSINESS SYSTEMS ANALYST – CUSTOMER PORTALS INCLUDE:

• Minimum of 6 years working as a business systems analyst
• Proven ability to translate business needs into structured workflows and identify dependencies
• Solid understanding of technical concepts, especially microservices architecture
• Experience working in Agile environments with thorough knowledge of the software development lifecycle
• Excellent communication skills, both written and verbal
• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent professional experience

• Act as a bridge between the product team and software developers
• Create and manage documentation including user stories, use cases, and functional specs; support testing efforts
• Provide cross-functional support throughout the entire product lifecycle