The Business Analyst role provides solution consulting services to Omni Logic Solutions clients in Microsoft Dynamics 365 and Business Central/NAV (ERP) and/or LS Retail (LS Central)
Our BA manage key stakeholder relationships while gathering requirements, analyzing data, and working with a team in a fast-paced changing environment.

EDUCATION AND CERTIFICATIONS

• At least 2 years’ experience in a similar role in a growth environment
• At least 1 years post qualifying experience
• University Degree or College Diploma in Computer Science
• Valid driver’s license

Knowledge, Skills & Abilities

• Prior experience with Microsoft Dynamics Business Central (ERP), CRM or similar is a plus
• Strong organizational ability
• Detail & Result oriented
• Must be proactive, self-motivated and strong in time management
• Prepared to show initiative in improving existing processes and defining new ones
• Demonstrated strong team work ethic and the ability to lead and manage others
• Must be a strong communicator (written and verbal) both with internal staff and external clients
• Must have a strong sense of business process and provide best practice strategies for Microsoft Dynamics Business Central (NAV) and/or Microsoft Dynamics CRM.
• Be a creative problem solver

• Participates in all key areas of project methodology including: Diagnostic, Proof of Concept, Analysis, Specification Documentation, Training, Software installation, and other related services
• Provides consulting services and advises clients on solution best practice strategies for successful implementations
• Support and cooperate with Project Managers to move implementations forward.
• Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating solutions and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
• Implement and contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project life cycle.
• Review, analyze and define current/future state processes and contributes to the development of specifications and testing for all identified development, system modifications, and installations.
• Respond to support cases with a quick turnaround to resolution for clients
• Communicate proactively with colleagues and clients
• Performs and assists with analysis workshops with clients to define business, process, functional requirements and data element requirements
• A MUST have requirement is writing FRD, BRD, Statement of Work, Test Cases and other documents for multiple projects
• Provides regular updates (project status, issues for escalation, billable hours) to key individuals involved in the project
• Assists project teams, Partner project teams and Client project team members
• Troubleshoots software and implementation issues and provides, where required, workaround and functional implementation guidance
• Experience in integration and implementation projects a huge asset
• Participates in all internal project planning sessions and team meetings as required
• Multi project owner and multi-tasker