Business Analyst -- Data Solutions at APTIM

Columbia, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

90.0

Posted On

22 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analyst, Data Solutions, Software Development, Microsoft Dynamics, Communication Skills, User Architecture, Customer Journey, Analytical Skills, Problem Solving, Collaboration, Project Management, Technical Documentation, Ticket Management, Data Migration, Stakeholder Engagement, Team Leadership

Industry

Environmental Services

Description

Job Overview: APTIM's Energy Transition team is seeking a Business Analyst, Data Solutions to assist with our growing portfolio of e-mobility, energy efficiency, renewable energy, and demand response programs across the country. The Business Analyst, Data Solutions will lead product support for Energy Transition team's e-mobility and home electrification technology solutions, and related internal and client needs such as software and database migrations, environment configurations, technical documentation, etc. The successful candidate will be responsible for collaborating with program management staff, internal IT staff as well as internal and external developers and partners to resolve technology issues, tickets and enhancement requests for external facing program software solutions; managing the software ticketing system for the e-mobility and home electrification technology solutions; maintaining service level agreements while effectively and efficiently resolving issues; supporting data, environment and software migrations as needed. The position will report to the Data Solutions Manager of the Energy Transition team. APTIM's Energy Transition team is a recognized leader in the marketplace. Our energy experts deliver highly innovative projects and complex client solutions providing the full breadth of solutions including energy efficiency, energy management, carbon management, smart infrastructure, and distributed energy resources (DER). Our consultants proactively collaborate with clients to define and implement strategies and programs around key business drivers, with the primary focus of finding and delivering high impact outcomes that exceed expectations and meet the unique needs of our government, utility, and commercial clients. APTIM seeks a versatile individual who thrives in a fast-paced, mission-driven environment and can effectively communicate technical details to non-technical audiences and stakeholders. In addition to being an outstanding operations leader and communicator, the successful candidate will also demonstrate excellent interpersonal and analytical skillsIn this role, you will be working with others who are passionate about energy and sustainability and making a positive impact on the industry. Key Responsibilities/Accountabilities: * Serve as Energy Transition's lead on all issue and ticket management and resolution activities involved with e-mobility and home electrification program software solutions * Defining, documenting and following standard processes to ensure quality of implemented technology resolutions including solution definition, testing and pushing solutions successfully from lower environments into production. * Coordinate with the Corporate IT team as well as internal and external development firms to develop new solutions or adapt existing solutions to support client needs and business functions at effective costs. * Act as subject matter expert (SME) regarding product data structures, migrations, bug fixes and the advancement of BI objectives. * Demonstrated ability to build and lead diverse, multidisciplinary teams successfully and build collegial and collaborative team culture through direct and indirect leadership. * Highly motivated individual that can apply creative approaches to solving problems. * Support and work collaboratively with a variety of stakeholders. * All other duties as assigned. * Ensure compliance with all APTIM and client quality and safety policies. Basic Qualifications: * Bachelor's degree from an accredited college or university or equivalent work experience. * 6+ years of experience in management of technology solutions development. Particularly as a Business Analyst for a Microsoft Dynamics solution set. * Outstanding written and oral communications skills with the ability to develop and deliver effective project materials and presentations. * Commitment to fostering a collaborative work environment within the team and the broader organization. * Experience developing tools with a heavy focus on user architecture and the customer journey. * Ability to work independently and within a team environment. * Sound business ethics, including the protection of proprietary and confidential information. * Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, SharePoint, Power BI. * Able to manage competing priorities and tight deadlines. * Must be a self-starter, organized and have an ability to manage competing priorities with tight deadlines * Strong written and oral communication skills and experience with client engagement. * Strong quantitative and analytic capabilities including memorandum writing and spreadsheet analysis. * Commitment to fostering a collaborative work environment within the team and the broader. organization. * Ability to think critically to solve issues and provide resolutions. Desired/Preferred Qualifications: * PMP, or similar certification or the desire to obtain. * Proven experience developing and maintaining relationships with various stakeholders. * One or more years' energy efficiency, DSM program experience and/or electric mobility space. APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence. What you can expect from APTIM: * Work that is worthy of your time and talent * Respect and flexibility to live a full life at work and at home * Dogged determination to deliver for our clients and communities * A voice in making our company better * Investment into your personal and professional development As of the date of this posting, a good faith estimate of the current pay range for this position is $90.00 Per Hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM. Employee Benefits APTIM Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace https://aptim.makeityoursource.com/ [https://aptim.makeityoursource.com/]. * Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location. * Life insurance * Short-term and long-term disability insurance * Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law) * 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here: * APTIM 2025 401(k) Plan Features (makeityoursource.com) [https://aptim.makeityoursource.com/getattachment/eaa3a0a0-e46b-447b-b8b7-18f2fbf26eae/APTIM-401k-Plan-Features.pdf] * APTIM - Helpful Documents [https://aptim.makeityoursource.com/helpful-documents] Watch our video: About APTIM - In Pursuit of Better [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DcCRFRS4ZZjg&data=05%7C02%7Cbrad.marks%40aptim.com%7Ce74c1ef9135147593d2b08dd8f254dbc%7C722bb117d3964e7c982b8c9f8038294d%7C0%7C0%7C638824112555939727%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5Q%2F0rZXv%2BCA9HIwlB8WvxlREyFwDRtFalllJ%2BGkA8jQ%3D&reserved=0]

Responsibilities

The Business Analyst will lead product support for e-mobility and home electrification technology solutions, managing technology issues and enhancement requests. Responsibilities include coordinating with IT and development teams, maintaining service level agreements, and supporting software migrations.