Business Analyst - DHIEX Operations at Ontario Health
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

26 Nov, 25

Salary

0.0

Posted On

27 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Computer Science, Health Information Management, Project Delivery, Data Standards, Health Informatics

Industry

Hospital/Health Care

Description

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à
careers@ontariohealth.ca
. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.
To obtain a French translation of the following job posting, please email
careers@ontariohealth.ca
. Requests will be addressed within three business days, and the application window will be extended by three business days.
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

  • Fully paid medical, dental and vision coverage from your first day
  • a health care spending or wellness spending account
  • a premium defined benefit pension plan
  • three personal days and two float days annually
  • three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
  • career development opportunities
  • a collaborative values-based team culture
  • a wellness program
  • a hybrid working model
  • participation in

Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
Ontario Health is seeking a Business Analyst to join the Data Holdings Strategy & Implementation team supporting the Digital Health Information Exchange (DHIEX) Program. This program plays a critical role in implementing provincial regulations for digital health interoperability, working closely with vendors and health information custodians to ensure compliance and enable secure, standards-based data exchange across the health system.
As a Business Analyst, you’ll be at the forefront of translating regulatory and program needs into actionable requirements that support Ontario Health’s digital strategy. You’ll collaborate with internal teams, external stakeholders, and vendors to define, document, and validate both functional and non-functional requirements for digital health assets. Your work will directly contribute to the development of interoperability specifications, conformance testing, and the successful deployment of digital health solutions across Ontario.

Here is what you will be doing:

  • Develop and maintain interoperability specifications aligned with DHIEX regulatory requirements.
  • Monitor digital health assets (DHAs) for compliance and support certification processes.
  • Create onboarding materials, evaluation checklists, and service gating tools to support program governance.
  • Participate in certification and conformance testing activities to ensure readiness for deployment.
  • Identify and mitigate risks related to compliance, certification, and stakeholder alignment.
  • Collaborate across teams to ensure cohesive delivery of program objectives.
  • Analyze stakeholder needs and adjudicate requests from internal and external clients.
  • Prepare and maintain program documentation, process maps, and training materials.
  • Support implementation of Ontario Health’s Identity and Authorization services.
  • Perform business and client requirement analysis for service development and deployment.
  • Continuously improve operational and registration processes.
  • Educate stakeholders on Identity and Authorization policies and processes.
  • Provide business and technical input for test plans and support execution.
  • Participate in user forums and research to understand client needs.
  • Recommend changes to product procedures and features.
  • Maintain deep understanding of product policies, standards, and business domain knowledge.
  • Make decisions with major organizational impact requiring sophisticated solutions.

Here is what you will need to be successful:

Education and Experience:

  • Bachelor’s degree in Business, Health-related fields, Engineering, Computer Science, or equivalent experience.
  • 3+ years of experience in process development and implementation.
  • 3+ years of experience in requirements elicitation and analysis.
  • Familiarity with documentation tools (e.g., Confluence Wiki).
  • Understanding of project delivery in a matrix environment.
  • Knowledge of process mapping, SDLC, ITSM practices, and business domain-specific areas.
  • Awareness of health informatics and health information management.
  • Understanding of data standards and Ontario’s electronic health record ecosystem.

Key Competencies

  • Strong analytical and problem-solving skills.
  • Excellent organizational and multitasking abilities.
  • Client-focused mindset with strong relationship-building skills.
  • Effective verbal and written communication.
  • Integrity, creativity, and enthusiasm in achieving results.
  • Emotional intelligence and empathy in team and stakeholder interactions.
  • Ability to work independently and escalate decisions appropriately.
  • Decision-making skills with broad organizational impact.

LI-hybrid

LI- MB1

Responsibilities
  • Develop and maintain interoperability specifications aligned with DHIEX regulatory requirements.
  • Monitor digital health assets (DHAs) for compliance and support certification processes.
  • Create onboarding materials, evaluation checklists, and service gating tools to support program governance.
  • Participate in certification and conformance testing activities to ensure readiness for deployment.
  • Identify and mitigate risks related to compliance, certification, and stakeholder alignment.
  • Collaborate across teams to ensure cohesive delivery of program objectives.
  • Analyze stakeholder needs and adjudicate requests from internal and external clients.
  • Prepare and maintain program documentation, process maps, and training materials.
  • Support implementation of Ontario Health’s Identity and Authorization services.
  • Perform business and client requirement analysis for service development and deployment.
  • Continuously improve operational and registration processes.
  • Educate stakeholders on Identity and Authorization policies and processes.
  • Provide business and technical input for test plans and support execution.
  • Participate in user forums and research to understand client needs.
  • Recommend changes to product procedures and features.
  • Maintain deep understanding of product policies, standards, and business domain knowledge.
  • Make decisions with major organizational impact requiring sophisticated solutions
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