The Business Analyst will be responsible for performing detailed business requirements analysis, documenting processes, and conducting user acceptance testing (UAT). The role requires a strong analytical mindset to evaluate and improve payment systems, as well as the ability to communicate complex concepts to non-technical users.
The ideal candidate should have experience with card management systems and scheme mandate implementations. In addition, the role demands expertise in payment systems, digital platforms, corporate integrations, and regulatory compliance.

1. Business & Payment Systems Analysis

• Analyze business functions and gather information to determine operational objectives.
• Construct workflow charts, process diagrams, and business specifications.
• Identify areas for process improvement in payment systems and recommend modifications.

1. Expertise in UAE Payment Systems & Reconciliation

• Should have knowledge of NPSS and CBUAE payment systems, including but not limited to:
• FTS (Funds Transfer System)
• DDS (Direct Debit System)
• WPS (Wages Protection System)
• ICCS (Image Cheque Clearing System)
• IPI (Immediate Payment Instruction)
• UAEPGS (UAE Payment Gateway System)
• SWIFT ISO 20022 standards
• Understanding of core banking systems and reconciliation processes.
• Knowledge of integration with large corporates for cash management solutions.

1. Operations & Regulatory Compliance

• Good knowledge of operations processes related to the payments business.
• Experience in addressing regulatory bodies such as CBUAE, AEP, and SWIFT for compliance and reporting requirements.

1. Digital Platforms & Corporate Integration

• Well-versed with digital banking platforms and how they integrate with payment ecosystems.
• Should have experience working with corporate clients to implement payment solutions and cash management services.

1. Financial & Market Research

• Conduct research on financial products, market trends, and operational strategies.
• Provide strategic insights using business intelligence tools and analytics.
• Suggest operational and strategic changes to senior management based on research findings.

1. Testing & Implementation

• Coordinate UAT (User Acceptance Testing) and ensure systems function as expected.
• Work closely with IT teams, vendors, and business stakeholders to implement system changes.

1. Stakeholder Management & Reporting

• Communicate with internal stakeholders (Manager Project Delivery, Head of IT, Divisional Heads) and external partners (banks, IT consultants, and vendors).
• Generate actionable and repeatable reports highlighting key business trends and opportunities.

1. Regulatory & Compliance Reporting

• Ensure compliance with UAE regulatory frameworks and payment policies.
• Engage with CBUAE, AEP, and SWIFT for regulatory requirements, audits, and system enhancements