Business Analyst - Digital Platforms/UAT at Morgan Stanley

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Data Analysis, Salesforce, CRM Platforms, Agile, Waterfall, SDLC, JIRA, ServiceNow, User Acceptance Testing, Troubleshooting, Problem-Solving, Communication, Documentation, Training, Collaboration

Industry

Financial Services

Description

Interact daily with business units and business owners to understand business processes and key requirements, proactively work to resolve client issuesProvide daily support to users of the system, triaging time sensitive issues. Translate overall business and product strategy into technical requirements to be developed. Create clear, concise and complete functional specifications & requirements documents (user stories). Collaborate with support partners (Legal, Risk, Compliance) to ensure are changes are made in line with firm policies and procedures. Actively participate in user acceptance testing to ensure solutions meet business requirements. Provide weekend testing support for releases. Prioritize work based on needs and constraints in an agile software development environment. Present planned work to key stakeholders from business, technology, user experience, risk, fraud, communications, legal & compliance to obtain approvals. Promote a data-driven mindset in strategic thinking. Engage with and train user personnel in the use of the system. Minimum 2 years of professional experience in business and/or data analysis Experience using Salesforce or similar CRM platforms Ability to represent and document business processes, interaction flows, data flow processes, use cases, test cases, business requirements, user stories, etc. Knowledge of solution development methodologies (i.e. Agile, Waterfall, SDLC) Experience with IT ticket management platforms (JIRA, ServiceNow or similar) Effective in managing multiple parallel work streams and initiatives Excellent written and verbal communication skills Detailed, organized, and results-oriented Excellent troubleshooting, analysis and problem-solving skills Ability to work effectively in a fast paced, high energy, team-oriented environment BS/BA degree required. Advanced degrees a plus. Experience with Salesforce Marketing Cloud / Salesforce Financial Services Cloud Experience in UAT processes Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Speak to our recruitment team to find out more. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Responsibilities

Interact with business units to understand processes and requirements, and provide daily support to users. Translate business strategies into technical requirements and participate in user acceptance testing.