Business Analyst at Encora

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirements Analysis, Documentation, Stakeholder Engagement, Business Processes, Card Scheme Compliance, Analytical Skills, Interpersonal Skills, Communication Skills, Business Acumen, Technology Concepts, Functional Specifications, Traceability Matrix, Operational Processes, Feedback Gathering, Attention to Detail, Presentation Skills

Industry

IT Services and IT Consulting

Description

BUSINESS ANALYST Important Information Location: Singapore JOB DESCRIPTION Requirements Analysis & Documentation Analyze and define detailed functional and non-functional requirements based on business, operations, and technology needs aligned with Card Scheme compliance. Understand the current technology and business landscape to ensure seamless and accurate delivery of requirements Translate high-level business needs into detailed documentation, ensuring clarity and alignment within the organizational context. Analyze and document As‑Is and To‑Be business and operational processes in alignment with agreed compliance requirements. Develop and maintain a requirements traceability matrix mapping Card Scheme mandates to business and technology requirements. Stakeholder Engagement Collaborate with Business Analysts, Product, Operations, and Fraud teams to establish and finalize requirements based on Card Scheme compliance bulletins. Participate actively in regular cross-functional meetings (Business, Operations, Fraud, Technology) to communicate requirements, assess impacts, gather feedback, and update relevant documentation. Engage with stakeholders to streamline system and operational processes and ensure readiness for implementation. Participate in Functional Specification (FS) design reviews and sign-off meetings with all relevant teams. Review and manage the sign-off process for Functional Specifications across markets and stakeholders. Lead and conduct weekly cadences to track Card Scheme compliance initiatives and progress. Manage and monitor quarterly Card Scheme compliance releases and deliveries in accordance with the QR SDM process. REQUIREMENT Bachelor’s degree in computer science, Computer Information System, or related field. At least 7 - 10 years’ relevant experience preferably in a Banking and Finance Institution. Essential Skills: Very strong understanding of Card Scheme compliance bulletins and articles. Ability to translate high-level requirements into detailed documentation within the organization’s context. Ability to evaluate and analyze existing business processes and identify areas for improvement. Ability to envision and design end-to-end business processes while maintaining attention to detail. Ability to gather critical information from meetings with various stakeholders and produce clear, useful documentation. Strong analytical, functional, and documentation skills. Strong understanding of business needs and the ability to build trust and rapport with stakeholders. Strong interpersonal and communication skills, with the ability to simplify complex topics and deliver engaging presentations. Strong business acumen with the ability to translate complex requirements into actionable technology concepts, working closely with Business, Operations, Fraud, and Technology teams. Solid understanding of the cards domain, Card Scheme compliance, operations, and technology impacts About Encora Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others. At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

Responsibilities

The Business Analyst will analyze and document functional and non-functional requirements, ensuring alignment with Card Scheme compliance. They will collaborate with various teams to streamline processes and manage compliance initiatives.