Date: 29 Aug 2025
Location: AU
Company: Northern Beaches Council
Division: Corporate Services
Business Unit: Information & Digital Technology
Title: Business Analyst - ERP, TRP Contract - Full-time Role, 35 hours per week
Temporary contract initially 12 months
Competitive Salary Package (subject to skills and experience)

WHO WE ARE:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000.
Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.
Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

ABOUT YOU :

We’re looking for a Business Analyst to play a key role in our ERP Replacement Program team. You’ll bring both experience and passion in the field of business analysis, coupled with a proactive mindset towards achieving high-quality business solution outcomes to a team passionate about making a difference to our community

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy -

• Genuine work-life balance and flexible working arrangements
• Employee wellness program and a range of lifestyle benefits
• Values based culture and a teams oriented working environment
• High level of technological innovation and system

The key focus areas of this role include:

• Collaborate closely with the business to align with ERP strategy, identifying and analysing areas for improvement in business systems, processes, workflows, and customer service. Evaluate the implications of system changes and establish testing protocols to ensure enhancements meet functional requirements.
• Generate clear, detailed project scoping and design documentation for technical specialists to build appropriate business solutions. Integrate test plans to validate that solutions adhere to project specifications.
• Consult effectively with business areas, managers, departments, users, workplace bodies, and other stakeholders to ensure their requirements are accurately captured and reflected in test scenarios.
• Champion changes from the business perspective, ensuring alignment with business needs, objectives, and IT strategy. Advocate for comprehensive testing to support successful change implementation.
• Liaise with technical resources, both internal and external, to monitor technical developments. Ensure that key development milestones are met, business improvements are included, and the final solution aligns with business requirements. Maintain involvement throughout the development and testing cycles.
• Ensure all developments are consistent with legislative and professional standards, maintaining data integrity and security at all times. Oversee testing to ensure system interfaces are effective and reliable.
• Manage the implementation phase of each solution or business improvement to minimize disruption and downtime. Coordinate testing phases, including User Acceptance Testing (UAT), to ensure a positive impact on the business