OVERVIEW

We are seeking talented Business Analysts, ideally with experience in Digital Transformation projects to join our growing practice at Expleo.

The role has two components:

• Client Focused - delivering consultancy and analytical services to clients to co-create value
• Expleo - supporting the BA practice and working within others as part of a multidisciplinary delivery team

QUALIFICATIONS

• BCS Business Analysis International Diploma (or equivalent)
• A Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience

ESSENTIAL SKILLS

• Eliciting and managing requirements
• Process modelling
• High level data modelling
• Agile and waterfall SDLC frameworks, roles, responsibilities and ceremonies
• Problem analysis and operational excellence
• Strong stakeholder management skills
• Demonstrable experience of delivering change using technology and soft skills
• Advanced MS Excel ability and working knowledge of MS PowerPoint, MS Visio (or similar process modelling tool) and MS Word
• Self-management, the ability to plan and organise your work to align with the client’s plan or milestone dates, by setting quantified goals and working to defined standards

EXPERIENCE

• Commercial and regulatory awareness
• Consulting experience an advantage

RESPONSIBILITIES

• For a client engagement:
• Research a client’s business model, strategy, and capabilities, understand their problems and their vision, goals and strategy
• Undertake stakeholder analysis, communication and engagement through all stages of change
• Run workshops using proven techniques for creating detailed business, functional and non-functional requirements
• Independently manage business analysis work for a client change, using empathy to work with client stakeholders and partners to develop insight and trust
• Investigate options, provide recommendations and roadmaps, create business cases, and other analysis documents required for the change project
• Ensure the solution/s is compatible with the client’s business, infrastructure, systems, data and security architectures, and its regulatory and commercial constraints
• Ensure the solution is focused on customer value where the customer journey is impacted
• Identify opportunities for innovation, efficiency gain, and improvements to customer value and satisfaction, and employee ways of working, bring these to your stakeholder’s attention, and incorporate these into your work
• Elicit requirements from stakeholders to create requirement repositories, Users Story maps, and prioritised backlogs
• Process modelling and process improvement with an emphasis on efficiency and automation where possible
• Support the development and QA (test) teams with clear, signed-off requirements or user stories, and sufficiently detailed and decomposed acceptance criteria for all relevant scenarios,
• Provide the development and QA (test) teams supporting matrices and documentation for logical data models and data mapping with particular care for integrations, business rules, threshold criteria, UI/UX diagrams, state transition diagrams, non-functional constraints, etc
• Identify the impacts of a change on business teams, customers, and other change initiatives
• Help the business prepare for implementing a change by creating some or all of the following: a business readiness plan, business processes, customer journeys, training requirements, user guides or run-books, a service design, metrics and OKRs (objectives and key results), communications plans, and any relevant system-support Service Desk services
• Support UAT, run model office sessions where appropriate, and support hypercare where used
• Comply with Client project governance and reporting needs
• Manage client expectations to ensure that you can deliver for the project team and the business
• Be able to work with and understand data, data flow and data mapping

For Expleo:

• Network and work as part of multi-disciplinary teams, including Operations, Sales and Client Success Partners
• Identify opportunities for business development with the client
• Comply with Expleo Delivery governance related to sharing client knowledge and relationship management, reporting, raising issues, as well as capturing learning and case studies for clients
• Share your knowledge and experience with other team members
• Support team success and motivate others to keep morale and performance high

The role has two components:

• Client Focused - delivering consultancy and analytical services to clients to co-create value
• Expleo - supporting the BA practice and working within others as part of a multidisciplinary delivery tea