You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

TECHNICAL KNOWLEDGE AND SKILLS:

• A university degree in Computer Science, Physics, Mathematics, or Engineering is required.
• Confident and open when engaging with customers, peers, and senior management.
• Exceptional presentation and communication skills.
• Strong written and verbal communication abilities.
• High levels of commercial acumen and a customer-centric approach.
• Proficient in software tools such as MS Office Suite, Jira, etc.
• Numerically adept, with strong logical thinking and problem-solving skills.
• Good understanding of business processes and data analysis.
• Effective verbal and written communication skills for managing business relationships.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

RESPONSIBILITIES

Requisition ID R-10362020 Date posted 06/12/2025 End Date 06/25/2025 City Southampton State/Region Hampshire Country United Kingdom Location Type Onsite

ROLE OVERVIEW:

As a Business Analyst, you will lead a variety of initiatives to support merchant onboarding as well as AML and Risk products. Your focus will be on generating impactful insights through fact-based analysis to enhance client satisfaction. If you are driven by analytics and enjoy enlightening others with your thoughtful insights, this position will align your passion with purpose!

KEY RESPONSIBILITIES:

• Conduct analysis of functional and non-functional requirements.
• Develop documentation depicting the ‘as is’ and ‘to be’ states in complex business contexts.
• Create comprehensive documentation of business requirements including Use Cases, Business Rules, User Stories, and Epic Definitions.
• Record and summarize outcomes from workshops and meetings.
• Write user guides for new projects.
• Identify and document necessary changes, communicating them to relevant colleagues and third parties.
• Train clients on product usage and organize show-and-tell/demo sessions for new features and products.
• Collaborate closely with software development teams on all projects.