Key Responsibilities

• Conduct requirement-gathering workshops and meetings with customers and stakeholders.
• Analyze business processes and translate requirements into clear BRDs, functional specifications, user stories, use cases, and acceptance criteria.
• Create process flows, workflows, wireframes, and functional diagrams when required.
• Identify requirement gaps, conflicts, dependencies, and edge cases before development.
• Work closely with development and QA teams throughout the project lifecycle to clarify requirements.
• Prepare and review test scenarios, test cases, and acceptance criteria based on business requirements.
• Perform functional, integration, regression, and UAT testing when required.
• Validate delivered functionality against approved requirements and report defects clearly.
• Support customers during UAT, manage feedback, and ensure issues are properly addressed before sign-off.