The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to five thousand dealers and more than four million customers in over one hundred countries around the world.

• Work hands-on with Product team members and stakeholders to resolve questions, clarify business requirements, and deliver products.
• Monitor and take corrective actions to resolve system and application performance issues by working closely with the IT team.
• Write business requirements, complete testing and launches for Accounting and Tax functionality.
• Manage and maintain a strong working relationship with the vendor teams, downstream application teams, CATS team, COE and Marketing teams.
• Own JIRA user stories, write/follow/update test scripts, and support IT to ensure work is complete.
• This role may require you to help with testing and support during after-hours, weekends, and holidays.
• Maintain a strong relationship with our Receivable vendor.