JOB SUMMARY

Business Analysts evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.

EDUCATIONAL REQUIREMENTS

Associate’s Degree in a related discipline or equivalent combination of education and experience.

REQUIRED EXPERIENCE

Two or more years of relevant experience.

PREFERRED EDUCATIONAL QUALIFICATIONS

Bachelor’s Degree in a related discipline or equivalent.

SKILLS

This job requires a working knowledge of standard documentation processes, business system architecture and associated technologies. Skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s) is required as are skills in cross communication between functional user and technical groups.

ADDITIONAL PREFERRED QUALIFICATIONS

• Strong understanding of technological processes including technical requirements gathering, process improvement, and technical documentation.
• Ability to analyze data and reporting to support business decisions, performance tracking and strategic planning to optimize digital experiences.
• Capable of serving as liaison between stakeholders and business units to facilitate training, user adoption, change management and project management.
• Experience using systems including Banner, PeopleSoft, Workday, Slate, Elluican, Salesforce and Drupal.