Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this – providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.
Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It’s a collaborative environment, where you can rely on the support of the experts around you as you take on projects you’ll both take pride in and feel passionate about.

You’ll work closely with stakeholders and external partners to drive forward both new solutions and the ongoing evolution of the platform. A solid understanding of the Power Platform’s capabilities is essential, along with experience working in agile environments.

• Contributing to the continued maturity of the Power Platform at Heathrow, including supporting documentation, governance, and best practices
• Using appropriate analysis tools and techniques to work with business owners and technology teams to explore and shape potential Power Platform solutions
• Building relationships with key stakeholders and understand their business challenges to be able to drive out root requirements and define Epic’s, Feature’s and User Stories
• Eliciting and documenting outcomes / requirements using various techniques - interviews, document analysis, workshops, journey mapping, wireframing, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
• Planning, arranging, and controls meetings, workshops and relations with business during investigations. Takes responsibility for the proper conduct of such relations.
• Using required modelling and analysis tools, methods and standards work with business owners and Technology to develop potential solutions through improvements in information systems, data management, practices, procedures, organisation, and equipment.
• Strong experience of working with Power Platform
• Experience of working to an Agile methodology
• Strong analytical and problem solving skills required, including a thorough understanding of how to interpret customer business outcomes & requirements.
• Strong stakeholder & relationship management skills, tactful diplomat, assists in the facilitation of team and client meetings and a team player working across multiple virtual teams.

• Great communication (oral, written and presentation) able to deliver difficult/sensitive information to a diverse group including: Executives, Managers, and Product Owners.Ability to respond to in a rapidly changing business environment and to successfully engage in multiple initiatives simultaneously and to prioritise work accordingly.

Please refer the Job description for details