• Partner with Product Managers and stakeholders to elicit, define, and document business and technical requirements
• Develop user stories, acceptance criteria, and backlog items for prioritised features
• Translate complex business and technical requirements into clear, actionable specifications
• Support product roadmap development and assist in backlog prioritisation, including defect management
• Collaborate with developers, testers, architects, and SMEs to ensure aligned understanding and successful delivery
• Facilitate workshops and discussions to explore solutions and drive consensus on scope and outcomes
• Validate solutions across the delivery lifecycle, including UAT, regression, and production verification testing
• Analyse and ensure data accuracy, transformation logic, and reporting outputs
• Support client onboarding, ensuring smooth implementation and continuous process improvement
• Work with Operations and Client Support teams to investigate issues and prioritise resolutions
• Build strong relationships across cross-functional teams and external stakeholders, including clients and vendors
• Actively participate in Agile ceremonies and promote a culture of collaboration and continuous improvement
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What You Bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• Minimum 5+ years’ experience as a Business Analyst, ideally within financial services or fintech
• Strong understanding of financial systems, data analysis, and reporting
• Proven ability to translate business needs into technical solutions
• Experience working in Agile environments (Scrum, SAFe)
• Solid knowledge of business analysis frameworks and methodologies (e.g. BABOK)
• Demonstrated experience creating user stories, specifications, and acceptance criteria
• Tertiary qualification in Business, IT, Finance, or a related field
• Excellent stakeholder engagement and communication skills, with the ability to influence across all levels
• Strong analytical and problem-solving capability, with attention to detail
• Ability to work both autonomously and collaboratively in a fast-paced environment