WHO WE ARE:

A Top Place to Work!
We believe in small businesses and the people who grow them. At Credibly, we leverage cutting-edge data science, technology, partner relations, and customer support to provide business owners with accelerated access to right-sized capital solutions. From working capital loans and merchant cash advances to lines of credit, we offer a suite of financing products that can accommodate nearly any stage of business development or credit profile.
Founded in 2010 with offices in Michigan, New York, and Arizona, we have provided access to over $1 billion to more than 20,000 small businesses nationwide. On top of being nominated as one of Crain’s 50 fastest growing companies in New York and making several appearances on the Inc. 500 list, Credibly is annually recognized for having one of the “Best Blogs For Small Businesses” by several media outlets.

THE OPPORTUNITY

We’re seeking an experienced Business Analyst to join our growing team. In this dual-focused role, you’ll analyze system requirements and behavior, create high-quality internal and external documentation for our products and services, and create test plans in support of our Test Automation team. The ideal candidate is passionate about transforming complex technical concepts into clear, accessible content for both technical and non-technical audiences.

• Create and maintain comprehensive technical documentation including user guides, API documentation, release notes, process flow, and system architecture diagrams
• Develop test plans and test cases to validate documentation accuracy and product functionality, working closely with Product, QA, and engineering teams to ensure comprehensive coverage.
• Develop standardized templates and style guides for test documentation
• Collaborate with developers, QA engineers, and product managers to gather accurate technical information
• Create tutorials and training materials for internal teams on test automation tools and processes
• Review and edit documentation produced by technical team members
• Maintain documentation in our knowledge management system, ensuring content remains current and accurate