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The Position
Job Title
Business Analyst I - Loan Operations
Job Description

SUMMARY

This position is responsible for business process analysis, software development and technology solutions, information reporting and analysis, and support for business units and lending related functions of the Bank. This analyst has a deep understanding of lending processes and reporting, the technology that supports these functions, and experience collaborating in systems development projects.

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• High School Diploma
• Bachelor’s degree or at least one year experience in Business, Computer Science, MIS, business analyst, software administration, lending, operations, or other related field

Technical/Functional Competencies

• Experience with Microsoft systems including Excel
• Understanding of data queries and report writing using systems like Crystal Reports, SSRS, Power BI Report Writer, AS400, Query, SQL, RPG, CL
• Understanding of software system administration
• Strong organizational skills with ability to participate in multiple projects/tasks at a time; adjust priorities.
• Excellent communication, analysis, and problem-solving skills. Must be able to take complex process information and translate into written requirements.
• Takes initiative in development and completion of tasks and projects
• Strong interpersonal skills and ability to work well with a wide variety of people
• Willingness to accept additional responsibilities.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

LI-BR1

All Locations:
Durant-Corporate
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at
HR@firstunitedbank.com
for assistance.
First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Proactively collaborate with business units to analyze processes, critically evaluate information gathered from multiple sources, reconcile conflicts, dissect high-level information into details, condense low-level information into general understanding, and distinguish user requests underlying true needs to drive successful business requirements.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
• Administer specified lending related software, development, and improvements including screen and interface designs, programming, upgrading, testing, and support.
• Collaborate with system developers and subject matter experts to establish the technical requirements and analyze tradeoffs between usability and performance needs to provide technological solutions for process improvements.
• Support business units by serving as liaison driving and testing improvements with technology teams.
• Provide support to business units analyzing and prioritizing information and reporting requests and provide queries and report solutions with timely delivery.
• Excellent verbal and written communications skills and the ability to interact professionally with a diverse group; executives, managers, and subject matter experts.

ADDITIONAL DUTIES AND RESONSIBILITIES

• Proactively communicate staffing needs, project status, roadblocks, and methods to improve department to supervisor.
• Display professionalism in appearance, verbal and written communications, and interactions with a diverse group; executives, managers, and subject matter experts.
• Travel to other locations to gather requirements, train, and other functions required as it relates to developing and delivering software, technology, and reporting solutions.
• Complete all required compliance exams annually.
• Adhere to all First United Bank Policies and Procedures.
• Performs other duties as requested by Executive Management or Supervisor.