Business Analyst I at Robertson and Company
Toronto, ON M5J 2L7, Canada -
Full Time


Start Date

Immediate

Expiry Date

11 Jun, 25

Salary

36.0

Posted On

12 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Requirements

Industry

Information Technology/IT

Description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled Business Analyst to join our client.
Contract Period: 03/24/2025 to 03/23/2026 with potential to convert or extend
Pay rate: Starting from $36 per hour
Location: Toronto, ON
Location type: Hybrid; onsite twice a week
Business Hours: Monday to Friday

Job Responsibilities:

  • Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects the client’s standards and Guiding Principles.
  • Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience.
  • Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results.
  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach.
  • Provide recommendations and direction based on the end-to-end customer experience when making decisions.
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business.
  • Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed.
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business.
  • Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project.
  • Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization Identify and lead problem resolution to ensure customer needs are met.
  • Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements.
  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

Experience & Qualification Requirements:

  • Business analyst experience
  • Experience gathering business requirements
  • Experience working with external and internal stakeholders
Responsibilities
  • Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects the client’s standards and Guiding Principles.
  • Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience.
  • Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results.
  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach.
  • Provide recommendations and direction based on the end-to-end customer experience when making decisions.
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business.
  • Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed.
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business.
  • Provide on-going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project.
  • Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization Identify and lead problem resolution to ensure customer needs are met.
  • Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements.
  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
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