Business Analyst- Icertis at Ericsson

Stockholm, , Sweden -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Sales Contracting, Commercial Management, Contract Lifecycle Management, Icertis, Sales Processes, Stakeholder Engagement, Agile Methodologies, Workshop Facilitation, Process Mapping, Compliance, Negotiation, CRM Integration, Documentation, User Stories, Functional Requirements

Industry

Telecommunications

Description

Grow with us At Ericsson, we create technology that enables a more connected, sustainable, and efficient world. As part of strengthening how we manage and govern commercial engagements across our global sales organization, we are embarking on a major Sales Contract Lifecycle Management (CLM) transformation, powered by Icertis. This transformation is a strategic initiative that aims to bring consistency, clarity, and automation to how we create, negotiate, approve, and manage customer-facing contracts. To support this effort, we are seeking an experienced Business Analyst who can help shape our future global Sales CLM capabilities. This role is ideal for someone who combines strong business acumen with a passion for sales excellence—and who embodies Ericsson's values of Professionalism, Respect, Perseverance, and Integrity. What You'll Do Be deeply embedded in the Sales domain, working closely with Sales, Commercial Management, Contract Managers, Bid Managers, Legal Affairs, and other key functions to define a world-class Sales CLM solution. Collaborate with global and regional Sales stakeholders to understand pain points, processes, and requirements across the end-to-end sales contracting lifecycle. Support the design of future-state Sales CLM workflows, including pricing inputs, approvals, commercial terms governance, negotiation workflows, and contract generation. Work closely with the implementation team to ensure the solution supports Ericsson's sales frameworks, policy controls, commercial models, delegation of authority structures, and contract templates. Document user stories, functional requirements, and acceptance criteria with a strong focus on commercial scenarios and compliance. Review configuration designs, clauses, and related artifacts to ensure alignment with business needs and governance. Facilitate workshops with senior sales, commercial, and legal stakeholders to elicit and validate requirements. Map Sales processes (As Is and To Be) and clearly articulate improvements; identify gaps and propose optimization opportunities. Engage in agile or hybrid delivery environments and support integrations between CLM and CRM (e.g., Salesforce) or pricing/quotation tools as required. Join our Team You are a business-savvy analyst who understands how commercial decisions, contractual structures, and sales processes come together. You can translate business needs into clear functional requirements and guide stakeholders through a structured transformation. We believe you will excel if you have: 5+ years of Business Analyst experience in Sales, Commercial Management, or enterprise contract transformation. Strong knowledge of sales contracting, commercial structures, customer negotiations, or bid processes. Experience with CLM tools; Icertis experience strongly preferred. Ability to map Sales processes (As Is and To Be) and clearly articulate improvements. Experience facilitating workshops with senior sales, commercial, and legal stakeholders. Familiarity with integrations between CLM and CRM (e.g., Salesforce) or pricing/quotation tools. Experience in agile or hybrid delivery frameworks. A working style that reflects Ericsson's core values: Professionalism, Respect, Perseverance, and Integrity. What We Offer At Ericsson, you will join a global, diverse team committed to innovation, collaboration, and continuous improvement. You can expect: A high-impact role in a strategic, executive-sponsored Sales transformation initiative. A chance to influence core business processes at the heart of Ericsson's commercial success. A supportive team culture built on trust, shared learning, and open collaboration. Opportunities to grow your expertise in both Sales and enterprise CLM capabilities. Competitive compensation, benefits, and development opportunities. Apply Now If you're ready to help shape the future of Sales contracting at Ericsson, apply now. A chance to influence core business processes at the heart of Ericsson's commercial success awaits. We are reviewing the applications ongoing. This role is based in Stockholm, Sweden. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Sweden (SE) || Stockholm Job details: Sales Support Manager Job Stage: Job Stage 7 Primary Recruiter: Menna Belacevic Hiring Manager: Jörgen Rhodin

Responsibilities

The Business Analyst will work closely with various stakeholders to define and design a world-class Sales Contract Lifecycle Management solution. They will document requirements, facilitate workshops, and support the implementation team to ensure alignment with business needs.