EDUCATION

• Bachelor’s degree in management information systems, computer science, business, related discipline, or equivalent experience. 

Physical Requirements: 

• Must be able to remain in a stationary position 50% of the time. 
• Must be able to consistently use a keyboard, mouse, computer, and other office productivity tools. 
• Must be able to communicate and exchange accurate information in person, over the phone, and on and off camera with videoconferencing tools. 
• Must be able to observe details at close range to assess document accuracy and to identify discrepancies in documents and data. 
• Must be able to convey information clearly and effectively to team members and clients. 
• For remote positions, a minimum standard internet speed for optimal performance of 50 x 25 (50 mbps download x 25 mbps upload) is required. 
• For remote positions, a dedicated workspace, free from ongoing interruptions, is required to protect sensitive but unclassified federal information.    

Additional Requirements: 

• The successful candidate will also be able to pass background screening prior to employment. 
• US Citizenship, or legal permanent residence, or US work authorization with minimum 3 years of continuous US presence is required due to federal contract requirements.

Essential Duties and Responsibilities (as assigned):

• Requirements Analysis & Elicitation
• Gather, document, and analyze functional and non-functional IT system requirements.
• Serve as a liaison between client stakeholders and software development teams.
• Apply design thinking and Agile methodologies to refine requirements.
• Testing & Quality Assurance
• Develop, maintain, and execute test plans, scripts, and use cases for UAT, regression, and integration testing.
• Support defect tracking and resolution.
• Documentation & Training
• Create and maintain user manuals, technical documentation, and training materials.
• Conduct group or one-on-one training sessions for end-users.
• Security & Compliance
• Ensure deliverables meet federal regulations, including Section 508, FISMA, and FEDRAMP.
• Identify and help mitigate security risks in collaboration with technical teams.
• Stakeholder Communication
• Provide regular status updates and escalate risks or issues promptly.
• Participate in Agile ceremonies (planning, backlog refinement, standups, demos, retrospectives)