Job Description
Posted Tuesday, September 2, 2025, 12:00 AM

BUSINESS REQUIREMENTS GATHERING & SOLUTION DELIVERY

• Gather requirements from business and IT stakeholders and prepare detailed documentation supporting the delivery of new core functionality, enhancements, defect fixes and process improvements.
• Review, contribute, collaborate, and provide guidance on solutions ensuring that those design solutions follow Guidewire’s best practice, meet the business requirements and are conformant to Guidewire OOTB.
• Communicate solutions to business stakeholders through the delivery of demos, prototypes, mock-ups and obtain business sign-off.
• Work with the onshore and offshore members of our MSA teams to ensure overall quality of the delivered requirements.
• Participate in vendor discussions for clarification of questions and defect findings.
• Participate in the prioritization and triaging of defects based on criticality and risk.
• Work with the business stakeholders to ensure the completion of the Business Acceptance Testing and obtain the sign offs.
• Support the preparation of user documentation for all releases of software ensuring any changes to business workflow have been noted.
• Develop a strong general understanding of Guidewire InsuranceSuite applications, its integrations and in-depth knowledge of one or more of its functional centres.
• Support other junior Business Analysts as needed.
• Support company projects and initiatives as needed.

REQUIRED QUALIFICATIONS:

• College or University degree in Computer Science or a related discipline.
• 3 to 5 years of experience in business analyst role.
• Working knowledge and experience in the insurance industry with Guidewire and Guidewire Accelerators.
• Experience with project software such Atlassian products, Microsoft products and Rally.
• Guidewire Associate or Ace Certification is preferred.
• A certification in ECBA™ (Entry Certificate in Business Analysis™) or CCBA® (Certification of Capability in Business Analysis™) is considered an asset.
• Proven experience with Systems Development Life Cycle, preferably in an Agile or Iterative environment.
• Certification and/or experience with Lean and/or Agile is desirable.
• Experience in Change Management/Project Management is considered an asset.
  We thank all applicants for their interest; however only those selected for an interview will be contacted.
  Accommodation for applicants with disabilities is available upon request any time during the recruitment process. Our Accessible employment policies and practices are available on request and in accessible formats. Applicants with disabilities can request accessible formats of communication and/or request an alternative method of applying for a position by contacting humanresources@redrivermutual.com or 1-800-370-2888 (toll free)

As a member of the Analysis functional group, you will work with a wide range of stakeholders to gather and document business requirements and participate in solution design and support the delivery of quality software in a timely manner. This role operates within a small, highly collaborative team responsible for the delivery of new core functionality, enhancements, and defect fixes within the Guidewire InsuranceSuite platform and its integration systems.

This role is responsible for:

• Business Requirements Gathering & Solution Delivery
• Quality Assurance Support
• Process Improvements
• Production Ticket Investigation and Support
• Continuous Improvements