Business Analyst II

at  Red River Mutual

SUMMARY:

As a member of the Analysis functional group, you will work with a wide range of stakeholders to gather and document business requirements and participate in solution design and support the delivery of quality software in a timely manner. This role operates within a small, highly collaborative team responsible for the delivery of new core functionality, enhancements, and defect fixes within the Guidewire InsuranceSuite platform and its integration systems.

This role is responsible for:

• Business Requirements Gathering & Solution Delivery
• Quality Assurance Support
• Process Improvements
• Production Ticket Investigation and Support
• Continuous Improvements

Red River Mutual is a progressive property and casualty insurer with our Head Office based in Altona, Manitoba, and a Winnipeg Regional Office. We provide insurance to residential, agricultural, and commercial customers through a network of brokers in Manitoba and Saskatchewan. At Red River Mutual, we believe that employees deliver their best results in an atmosphere of support and respect. We strive to maintain a culture that makes working at Red River Mutual enjoyable and rewarding.

BUSINESS REQUIREMENTS GATHERING & SOLUTION DELIVERY

• Gather requirements from business and IT stakeholders and prepare detailed documentation supporting the delivery of new core functionality, enhancements, defect fixes and process improvements.
• Contribute and collaborate with onshore and offshore teams when designing solutions ensuring those design solutions follow Guidewire’s best practice, meet the business requirements and are conformant to Guidewire OOTB.
• Communicate solutions to business requirements through the delivery of demos, prototypes, mock-ups and obtain business sign-off.
• Participate in vendor discussions for clarification of questions and defect findings.
• Participate in the prioritization and triaging of defects based on criticality and risk.
• Work with the business stakeholders to ensure the completion of the Business Acceptance Testing and obtain the sign offs.
• Support the preparation of user documentation for all releases of software ensuring any changes to business workflow have been noted.
• Develop a strong general understanding of Guidewire InsuranceSuite applications, its integrations and in-depth knowledge of one or more of its functional centres.

Quality Assurance Support

• Support the identification of test scenarios and test cases relative to business requirements.
• Support the Dev & QA team with test scripts and requirement clarification.
• Conduct reviews of the quality assurance work completed by the quality assurance group.

REQUIRED QUALIFICATIONS:

• College or University degree in Computer Science or a related discipline.
• 2+ years of experience in business and process analytics role.
• A certification in CCBA® (Certification of Capability in Business Analysis™) is considered an asset.
• Experience and/or Certification with Guidewire is considered an asset.
• Proven experience with Systems Development Life Cycle, preferably in an Agile or Iterative environment.
• Experience in Jira, Rally, SharePoint and Teams is considered an asset.
• Certification and/or experience with Lean and/or Agile is desirable.
• Working knowledge and experience in the insurance industry is considered an asset.
  We thank all applicants for their interest; however only those selected for an interview will be contacted.
  Accommodation for applicants with disabilities is available upon request any time during the recruitment process. Our Accessible employment policies and practices are available on request and in accessible formats. Applicants with disabilities can request accessible formats of communication and/or request an alternative method of applying for a position by contacting humanresources@redrivermutual.com or 1-800-370-2888 (toll free)

This role is responsible for:

• Business Requirements Gathering & Solution Delivery
• Quality Assurance Support
• Process Improvements
• Production Ticket Investigation and Support
• Continuous Improvement