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Business Analyst at Inetum
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Analysis, CSOD LMS, Product Lifecycle Management, Impact Assessment, Governance Model Implementation, Training Delivery, L3 Ticket Management, Project Management, Stakeholder Management, Continuous Improvement, Release Analysis, BAU Coordination

Industry

IT Services and IT Consulting

Description
Company Description Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services Job Description The mission consists in providing Business Analyst services to support the Product Owner. The service provider will contribute to the scope through several activities, such as (but no limited to): Coordinate and contribute to BAU activities, including continuous improvements, release analyses, impact assessments, in partnership with the BAU Lead. Take ownership of selected L3 (complex) tickets when required. Manage small projects, Non‑Standard Requests, and feature analyses. Collaborate closely with the Product Owner throughout the product life cycle. Support the Product Owner and the BAU Lead in the implementation of a new governance model with entities and client stakeholders. Contribute to and/or lead several CSOD‑related improvement initiatives. Identify recurring training needs for entity local administrators and deliver training or refresher sessions accordingly. Qualifications Minimum 3 years of proven expertise on the CSOD LMS module is required English mandatory Certifications on CSOD LMS and/or Core modules are considered a plus but are not mandatory
Responsibilities
The Business Analyst will support the Product Owner by managing BAU activities, complex L3 tickets, and small projects. They will also assist in implementing new governance models and identifying training needs for local administrators.