BRISBANE (PREF) OR SYDNEY OR MELB

• Previous experience working in Infrastructure projects essential
• Min 3 years’ BA exp, must have enterprise experience
• Hybrid working model, supportive and collaborative culture
  We’re never just satisfied with how things are – because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.
  Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.

ABOUT THE ROLE:

This is a unique opportunity to work with one of Australia’s leading Insurers!
This role will support the Infrastructure team to enhance the end user experience, with a preference for candidates who have a background in areas like end user compute, server upgrades, and Windows 11. You’ll be involved in a range of initiatives that may include device upgrades, application transitions, and cloud remediation activities
You will have the opportunity to join our large Analysis Chapter that supports a variety of medium to large scale programs across the Suncorp Group. The Chapter consists of around 250 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing. You will support projects being delivered in a continuous delivery model (Agile) as well as initiatives using traditional project delivery models.
Suncorp is proud of our fantastic culture where you will be supported in your career development. Suncorp offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.

WHAT YOU’LL DO:

• Analyse business area use of systems and applications and determining impact of changes to systems and how this affects each business area
• Determining requirements for applications and how this may have some technical impact (working with tech team)
• Build strong relationships through engagement with customers, colleagues, and other key stakeholders
• Document current and future state processes and identify opportunities for improvement.
• Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
• Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
• Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
• Work close with squad / project members, including but not limited to Delivery lead, Scrum Master, Developers, Tech Leads, and Business stakeholders to identify, capture, plan and deliver the scope of work.