Business Analyst – Insights & Opportunity Scoping at Globe Group

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Market Research, Customer Segmentation, Strategic Benchmarking, Insight Generation, Hypothesis Testing, Opportunity Sizing, Prioritization Support, Data Visualization, Executive Communication, Business Analysis, Consulting, Customer Experience, Industry Trends, Operational Bottlenecks, Scenario Modeling

Industry

Telecommunications

Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The Business Analyst – Insights & Opportunity Scoping is responsible for building the data and insight foundation of strategic engagements with Globe’s enterprise clients. This role supports the diagnosis of customer experience gaps and the identification of high-value opportunities through market research, customer data analysis, and strategic benchmarking. It plays a critical role in shaping the fact base behind executive-level recommendations. DUTIES AND RESPONSIBILITIES: Data Gathering & Strategic Research: Conduct primary and secondary research to understand industry trends, customer behaviors, and competitive benchmarks. Leverage internal data, market reports, and proprietary tools to gather relevant insights for each client engagement Customer & Market Segmentation: Support segmentation of client organizations by industry, digital maturity, and strategic intent. Use frameworks and data analytics to profile customer segments and their transformation readiness Insight Generation & Hypothesis Testing: Collaborate with senior team members to test hypotheses related to customer journey gaps, solution viability, and market opportunities. Analyze usage patterns, pain points, and operational bottlenecks to surface actionable insights Opportunity Sizing & Prioritization Support: Assist in quantifying opportunity areas through TAM/SAM analysis, baseline KPIs, and scenario modeling. Apply structured methodologies to evaluate strategic impact and feasibility Strategic Deliverable Support: Prepare clear, data-driven visualizations and briefing materials to support customer journey maps, strategy decks, and opportunity frameworks. Ensure insights are translated into concise, executive-ready outputs REQUIREMENTS: 2–4 years experience in strategy, business analysis, market research, or consulting support roles Exposure to client-facing projects or internal consulting engagements preferred Solid understanding of business models, customer journey stages, and industry landscapes Ability to connect insights to broader strategic questions Bachelor’s degree in Economics, Business, Industrial Engineering, or related fields Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

Responsibilities

The Business Analyst is responsible for building the data and insight foundation for strategic engagements with enterprise clients. This includes conducting research, analyzing customer data, and generating insights to support executive-level recommendations.