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Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a Business Analyst II, Operations and planning, to join our growing team!

What You’ll Do Here

- Obtain requirements from business units using techniques such as interview and work sessions.

- Analyze information obtained from various sources, detail the high-level information and provide users with recommendations to their problems.

- Document requirements obtained from the business community using defined templates.

- Act as an intermediary between IT, users and managers from different hierarchical levels.

- Ensure the link between the business units, the technology teams and the support team.

- Facilitate working sessions with experts from different fields.

- Responsible for improving productivity and reducing risks and high costs through effective analysis.

- Identify the need for change to assess and communicate their impact.

- Document and present the user impacts for deliveries in transactional systems.

- Analyze and explain defects in testing or production within transactional systems.

- Be able to understand the impacts of new development elements or defects on users."

What You Bring To The Table

- Minimum 3 years of relevant experience as Business Analyst

- Highly developed analytical skills facilitating problem solving.

- Demonstrated ability to cope with change effectively.

- Have initiative and is autonomous.

- Skills for time and priority management.

- Ability to manage multiple files at the same time.

- Good communication skills (oral and written).

- Knowledge of the Agile Methodology (asset).

- Knowledge of the Auto & Home insurance industry (asset).