Business Analyst– Intelligent Automation at ING
, , Philippines -
Full Time


Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Analysis, Automation, Low-Code Platforms, Stakeholder Management, Agile Mindset, Process Analysis, Governance, Solution Design, Artificial Intelligence, Collaboration, Finance Domain, Communication, Cross-Functional Teams, Strategic Alignment, Delivery Oversight, Evaluation

Industry

Financial Services

Description
🔹 Purpose of the Role As a Business Analyst in the Intelligent Automation team, you are the bridge between business needs and automation delivery. You identify automation opportunities within the ING Finance domain based upon the Finance strategic priorities, evaluate the fit for purpose solutioning, translate processes into scalable solutions. You identify and initiate automation potential in the Finance domain. You work closely with stakeholders across Finance business teams, IT and the Intelligent Automation team to deliver compliant, efficient, and future-proof automation. 🔹 Key Responsibilities Intake & Evaluation: Lead unified intake of automation requests from the Finance organization. Drive assessments on possible strategic vs. low-code solutioning. Determination of business case values for automation Process Analysis: Identify automation potential based in the Finance Strategic priorities to ensure delivery on the finance strategic targets. Stakeholder Engagement: Collaborate with end users, COOF MT, architects, and local CFOs to align on solutioning Delivery Oversight: Coordinate within the Intelligent Automation delivery team to ensure delivery within the agreed timelines Governance & Ownership: Support evaluation of automation ownership and governance of low-code solutions and drive assessments of opportunities to replace low code solutioning with strategic solutioning Fit-for-purpose solution design: Translate business processes into automation flows of technologies already used in the Intelligent Automation team or identify fit-for-purpose solutioning on other technologies Artificial Intelligence: Actively support finding candidates for AI in the (COO) Finance organization and support the implementation of AI in automation solutions 🔹 Required Skills & Experience - Proven experience in business analysis and automation preferably in Finance domains. - Strong understanding of low-code platforms (Alteryx, Power BI, Automation Anywhere, OutSystems). - Familiarity with COOF governance models and strategic alignment processes. - Excellent communication and stakeholder management skills on all levels (end users – sr. management) - Agile mindset and experience working in cross-functional squads. 🔹 Organizational Context You will be part of the Intelligent Automation team within the COO Finance organization. From this team the Finance organization is serviced with low-code solutions (recognized as temporary solutions). Also strategical solutions for Finance are serviced via the COO Finance organization. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!
Responsibilities
As a Business Analyst, you will identify automation opportunities within the Finance domain and translate processes into scalable solutions. You will collaborate with stakeholders to ensure compliant and efficient automation delivery.
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