Business Analysts – Superannuation / Advice

Location: Sydney or Melbourne

We’re looking for experienced Business Analysts with superannuation advice experience to join our team in Melbourne and play a key role in delivering technology and business transformation initiatives for our clients.

This is an opportunity to work across complex transformation programs, helping improve advice processes, enhance technology platforms and deliver better experiences for members and advisers.

What you’ll be working on

• Advice Process Transformation: Analyse and improve end-to-end superannuation advice processes, identifying opportunities to streamline workflows and improve efficiency.
• Technology & Platform Enhancements: Work with business and technology teams to enhance advice-related systems, platforms and digital capabilities.
• Requirements & Business Analysis: Engage with stakeholders to gather, document and validate business requirements, map current and future-state processes, and translate business needs into practical solutions.
• Stakeholder Engagement: Collaborate with advice teams, business SMEs, technology teams and external vendors to support solution design, delivery and implementation.
• Process Improvement: Identify pain points across advice operations and recommend improvements that support better business outcomes and member experiences.

What we’re looking for

You’ll bring strong business analysis capability, superannuation industry knowledge and experience working across advice-related initiatives, including:

• Proven experience as a Business Analyst within the superannuation industry.
• Hands-on experience with superannuation advice processes, ideally covering advice delivery, advice operations or supporting technology platforms.
• Strong requirements elicitation, documentation and management skills.
• Experience developing business process maps, user stories, functional requirements and supporting solution design.
• The ability to work closely with business stakeholders, technical teams and vendors to ensure solutions meet business needs.
• Strong communication and stakeholder management skills, with confidence engaging stakeholders at all levels.
• A pragmatic, analytical approach, with the ability to navigate complex environments and translate business challenges into clear, actionable requirements.

Why join us?

You’ll have the opportunity to contribute to high-impact transformation initiatives, influence improvements to superannuation advice processes and work alongside experienced professionals across business and technology teams.

If you’re a Business Analyst with superannuation advice experience who enjoys solving complex problems, engaging with stakeholders and helping deliver meaningful change, we’d love to hear from you.

Location: Melbourne, Victoria

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• How many years of experience do you have in the Superannuation Services Industry?
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