Business Analyst

at  ISG Search Inc

Our client has immediate need for a full time Senior Business Analyst.
Duration: 12 Months, renewals very likely.

Must Have:

• 6- 8 years progressive experience as a BA
• 2-3 years experience designing the Employee IT Technology experience
• 3-4 years experience with SaaS solutions (Jira, ServiceNow)
• 3-4 years experience in working with wide range of Back Office teams
• 3-5 years experience in working across a Agile practice team
• 5+ years experience in requirements management, including requirements gathering, analysis and the writing of user stories

Required Skills:

• Knowledge of systems analysis and design concepts
• Strong interpersonal skills and the ability to communicate technical information in easy to understand language
• Able to see and understand different viewpoints of stakeholders
• Able to assume intellectual ownership and possess strong attention to details and commitment to delivering a quality product
• Able to effectively lead demos and presentation

Nice to have:

• Problem-solver with strong facilitation and analytical skills who can manage multiple priorities
• Self-starter with intellectual curiosity and perseverance
• Confident communicator adept at facilitation and comfortable building partnerships with key stakeholders
• Team player who embraces change and strives to improve and innovate processes

The role:

• Investigates solution options for automation and simplification of business processes
• Document and execute user story acceptance tests
• Provide user story and solution support to team members
• Support investigation, analysis, and response to incidents
• Facilitate problem and solution negotiations with business stakeholders
• Ensure high quality of development and solution before product increment release

• Investigates solution options for automation and simplification of business processes
• Document and execute user story acceptance tests
• Provide user story and solution support to team members
• Support investigation, analysis, and response to incidents
• Facilitate problem and solution negotiations with business stakeholders
• Ensure high quality of development and solution before product increment releas