FOR IMMEDIATE DETAILS about this position, please feel free to contact ANY of US:
Recruiting Contacts:
Kiana Arevalo (949) 991-8285 // KArevalo@calance.com
Sumit Kumar (469) 935-4505 // Sumit.Kumar@calance.com

Michell Casey (800) 732-4680 x715 // MCasey@calance.com

* We will NOT accept 3rd Party (C2C) Contractors *

Position: Business Analyst/IT Support/Coordination (Criminal Justice Programs)

JOB REF#: 43683 - 64671

Duration: 8+ Months (Contract)
Location: REMOTE - Nashville, TN 37243
Pay Rate: $24.00 per hour (W2 Only)
This role is mostly REMOTE, but it will require you to visit other TN Offices when required (Local Candidates)
HOURS: Monday–Friday, 8:00 AM–4:30 PM (CST)
Seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines Business Analysis and IT Coordination, solving day-to-day technology challenges in a small but impactful government agency. They will act as the front-line IT point-of-contact (assisting with IT questions, managing IT inventory, and working with the state’s “big” IT department, called Strategic Technology Solutions).

75% - Jail Data Project:

• Interview stakeholders from 123 county jails, workhouses, and lockups as well as multiple state agencies. Identify needs, wants, and friction points.
• Document needs, risks, and recommendations for a cloud-based clearinghouse.
• Support steering committee facilitation and timeline tracking.
• Assist with vendor research and technology feasibility summaries.
• Draft reports and summaries for leadership.

25% - IT Support and Coordination:

• Serve as primary point of contact for internal IT needs
• Submit and monitor Help Desk tickets using ServiceNow
• Track and update IT inventory (30-person department)
• Input data into state systems (Planview, Archer, SharePoint, etc.)
• Assist with website maintenance
• Help ensure compliance with state IT policies

* This role involves interaction with local law enforcement and government offices and requires some in-person meetings and travel within Tennessee.*

REQUIRED SKILLS/EXPERIENCE:

• 1+ years of experience providing Business Analysis or IT Support/Help Desk
• Experience with data collection/analysis
• Excellent communication skills, able to lead interviews, take notes and documentation
• Proficient in using Microsoft Office Word, Excel, PPT and Outlook

OTHER REQUIREMENTS:

• Must be able to pass a criminal background check and drug screening
  

  - Travel - Able to travel to when required to government offices in either Nashville or Jackson, TN

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Calance Consultant Benefits Offerings:

• EPO/PPO Medical Plans

• HMO/PPO Dental programs

• Vision - VSP (Vision Plan Summary)

• 401K Retirement vesting program (VOYA)

• Paid Bi-Weekly/Direct Deposit
• Flex Spending Plan
• Voluntary Life, AD&D, STD or LTD plans

Please refer the Job description for details