Business Analyst | LATAM at Sofka

Mexico City, RAP (Especial) Central, Mexico -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Agile Methodologies, Process Documentation, User Stories, Functional Requirements, Testing Support, Microsoft Project, Mockup Tools, Flowcharting Tools, Bilingual Communication, Azure DevOps

Industry

IT Services and IT Consulting

Description

✨ Are you looking for new challenges and a place where you can enjoy a close, supportive environment while constantly learning? Welcome to a team with a clear purpose: “TRANSFORM people’s lives by being the most reliable TECHNOLOGICAL ally!” 🚀 What will you find? *Technical and personal challenges that will keep you in constant growth. *A connected team focused on your physical and mental well-being. 🌱 *A culture of continuous improvement — fresh, collaborative, and full of learning opportunities with people always willing to support you. *KaizenHub, a program designed to boost your talents through feedback, mentoring, and coaching with Sofka U. It’ll be both a challenge and a game! 🧠 *Programs like Happy Kaizen and WeSofka that take care of your physical and emotional well-being. What are we looking for? A Business Analyst with solid experience in the health insurance sector. This role is key to bridging business needs with technology delivery — ensuring alignment, clarity, and value creation across projects. Your mission will be to act as the connection point between business stakeholders and technical teams, translating requirements into meaningful, high-impact deliverables. You’ll analyze and document processes, user stories and functional requirements, while collaborating closely with Agile teams to drive efficiency and continuous improvement. Responsibilities -Act as liaison between business stakeholders and technical teams, ensuring requirements are accurately captured and translated into deliverables. -Analyze and document processes, user stories, and functional requirements to support business objectives. -Support testing activities, including test case review, execution, and defect tracking. -Prepare and maintain project status reports using Microsoft Project and other reporting tools. -Collaborate in Agile ceremonies (planning, refinement, reviews, retrospectives) within a Scrum Team. -Design process flows, wireframes, and mockups using appropriate tools to communicate requirements and proposed solutions. -Contribute to continuous improvement of processes, ensuring alignment with best practices in service analysis and project delivery. Requirements *At least 4 years of experience as a Service or Business Analyst. *Strong knowledge of Agile methodologies. *Understanding of business processes and testing support. *Proficiency with Microsoft Project for project progress reporting. *Familiarity with mockup and flowcharting tools (e.g., Figma, Balsamiq, Lucidchart, Visio). *Bilingual (Spanish–English) communication skills. *Knowledge of Azure DevOps. Conditions Permanent contract — we want long-term relationships and for you to be part of our family for years to come! 💚 Looking for professional growth? At Sofka, we offer a complete learning ecosystem with multiple tools to help you close skill gaps and boost your career. You decide how you want to grow! 🌟

Responsibilities

The Business Analyst will act as a liaison between business stakeholders and technical teams, ensuring that requirements are accurately captured and translated into deliverables. They will analyze and document processes, user stories, and functional requirements while collaborating closely with Agile teams to drive efficiency and continuous improvement.