SKILLS & EXPERIENCE

• Proven expertise in business analysis and requirements engineering
• Strong facilitation skills and experience in stakeholder management
• Proficiency in business process modelling and journey mapping
• Experience working with mobile and web applications
• Background in financial services or banking is highly desirable
• Commercial acumen and the ability to navigate complex business environments

ROLE: BUSINESS ANALYST – DIGITAL TRANSFORMATION

We’re looking for a highly skilled and adaptable Business Analyst to support a major digital transformation programme. As part of our client-side Business Analysis practice, you’ll collaborate with internal stakeholders and strategic partners to bridge the gap between current and future business states. You’ll drive change, build consensus, and deliver actionable insights that shape strategic decisions.

KEY RESPONSIBILITIES

• Conduct process modelling and customer journey mapping
• Develop and document business requirements and change requests
• Perform gap analysis and feasibility assessments
• Create compelling business cases to support transformation initiatives
• Facilitate workshops and engage stakeholders across multi-supplier environments