Business Analyst at McMillan Shakespeare Group (MMS)

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirements Elicitation, Requirements Analysis, Technical Specifications, Acceptance Criteria, Process Modelling, Stakeholder Engagement, Solution Design, Process Improvement, Automation, Integration Design, Data Quality, Governance Standards, Risk Identification, Agile, Scrum, Jira

Industry

Financial Services

Description

Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives. MMS is embarking on a major multi‑year technology transformation, rebuilding the core digital foundations that power some of Australia’s most recognised employee benefits and salary packaging brands. We’re modernising our platforms end‑to‑end and shifting to cloud‑native, scalable, event‑driven architectures that will set the business up for the future. Here’s how you will make a difference in this role… As a Business Analyst you will be accountable for leading the elicitation, analysis, and comprehensive documentation of complex business and technical requirements across multiple workstreams. You will collaborate closely with Product Owners, Solution Architects, Strategy Leads, and delivery teams to ensure that the program backlog is robust, prioritized, and fully aligned with strategic objectives and the envisioned transformative end state for our business. At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include: Translate business needs into actionable technical specifications Lead the capture and refinement of business and technical requirements across workstreams Develop clear, testable acceptance criteria aligned to business outcomes and solution scope. Document current and future state processes to support solution design. Identify opportunities for process improvement and automation. Support integration design across platforms and third-party system, and ensure data quality and governance standards are met. Maintain clear and structured documentation of requirements, processes, and data flows. Identify and escalate requirement-related risks and issues. To be considered for this role you will have: Relevant tertiary qualifications A blend of business acumen, technical expertise, and advanced stakeholder engagement capabilities. Proven ability in bridging the divide between strategic business vision and effective technical execution throughout the ongoing transformation process. PRINCE2, PMBOK, or Agile/Scrum certifications – for understanding delivery frameworks Experience with Jira, Confluence, Azure Devops, and process modelling platforms. A background in financial services or regulated environments Certified Business Analysis Professional (CBAP) or Certification of Capability in Business Analysis (CCBA) – IIBA What we can offer you: Novated leasing benefits and discounts 12 weeks paid parental leave and access to our Parents Portal Comprehensive learning and development opportunities to support your career growth Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund Exempt Employee Share Plan Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply. We embrace hybrid working and welcome conversations about flexibility. Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work. If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services. From our origins in 1988 when we created Australia’s salary packaging industry to today, MMS has a proud history of innovation and exceptional service. Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.

Responsibilities

The Business Analyst will lead the elicitation, analysis, and comprehensive documentation of complex business and technical requirements across multiple workstreams. Key duties include translating business needs into actionable technical specifications and developing clear, testable acceptance criteria aligned with business outcomes.