Full job description

We are seeking an experienced and analytical Senior Business Analyst to support the fraud Department. This is a unique opportunity to play a key role in helping identify, prioritise and drive initiatives that disrupt illegal activity and protect consumers across UK.

Client Details

Senior Business Analyst within the public sector, based in Birmingham. Daily rate: (DOE). 12 month contract. Immediate start.

Description

• Conduct business analysis activities across the fraud Programme of work.
• Engage with stakeholders to understand business needs, challenges and opportunities.
• Analyse current operational processes and design improved future-state solutions.
• Gather, document and validate business requirements.
• Develop business analysis artefacts including:
• Requirements documentation
• User stories
• Acceptance criteria
• Process maps
• Business cases
• Stakeholder analyses
• Identify opportunities for process improvement and operational efficiency.
• Support the development of systems, data solutions and intelligence capabilities.
• Work closely with technical teams and suppliers to ensure business requirements are translated into effective solutions.
• Define success measures and evaluate the impact of implemented changes.
• Provide insight and recommendations to support strategic decision-making.

Profile

A successful Business Analyst should have:

• Significant experience working as a Business Analyst on complex programmes or projects.
• Strong stakeholder management and relationship-building skills.
• Proven ability to facilitate workshops and gather requirements from diverse stakeholder groups.
• Experience analysing and improving business processes.
• Strong analytical and problem-solving capabilities.
• Experience developing business requirements, user stories and process documentation.
• Ability to influence decision-making at multiple organisational levels.
• Excellent written and verbal communication skills.
• Desirable Experience
• Experience working within a regulatory, compliance, enforcement or public sector environment.
• Knowledge of fraud, financial crime, investigations, intelligence or compliance functions.
• Experience delivering technology-enabled business change.
• Understanding of data analysis and performance reporting.
• Experience working with multidisciplinary teams including digital, technology and operational specialists.
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