Key responsibilities

• Facilitate workshops and stakeholder interviews to gather, challenge and validate requirements.
• Document current and future business processes, identifying gaps and opportunities for improvement.
• Produce business and functional requirements, user stories, acceptance criteria and process diagrams.
• Work with architects and technical teams to assess solution options, dependencies and business impacts.
• Maintain requirements traceability and support prioritisation and scope management.
• Support UAT through test scenario development, requirements clarification and defect resolution.
• Contribute to business cases, change activities, training materials and implementation readiness.
• Build effective relationships across business, technology and vendor teams.

About you

• At least three years of business analysis experience across complex IT projects.
• Demonstrated experience supporting the full software development lifecycle.
• Strong workshop facilitation, stakeholder engagement and communication skills.
• Practical experience with process mapping, gap analysis and requirements management.
• Confidence translating business needs into clear documentation for delivery teams.
• Experience working in Agile, Waterfall or hybrid environments.
• • Familiarity with tools such as Jira, Confluence, Azure DevOps, Visio or Lucidchart.
• A proactive approach and the ability to manage competing priorities with minimal supervision.

Key responsibilities

• Facilitate workshops and stakeholder interviews to gather, challenge and validate requirements.
• Document current and future business processes, identifying gaps and opportunities for improvement.
• Produce business and functional requirements, user stories, acceptance criteria and process diagrams.
• Work with architects and technical teams to assess solution options, dependencies and business impacts.
• Maintain requirements traceability and support prioritisation and scope management.
• Support UAT through test scenario development, requirements clarification and defect resolution.
• Contribute to business cases, change activities, training materials and implementation readiness.
• Build effective relationships across business, technology and vendor teams.

About you

• At least three years of business analysis experience across complex IT projects.
• Demonstrated experience supporting the full software development lifecycle.
• Strong workshop facilitation, stakeholder engagement and communication skills.
• Practical experience with process mapping, gap analysis and requirements management.
• Confidence translating business needs into clear documentation for delivery teams.
• Experience working in Agile, Waterfall or hybrid environments.
• • Familiarity with tools such as Jira, Confluence, Azure DevOps, Visio or Lucidchart.
• A proactive approach and the ability to manage competing priorities with minimal supervision.